Dyer's RV Parts and Accessories

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Regards, [redacted]

The customer needs to return the items in resalable condition to D***, once we receive the items D [redacted] will issue a full refund to the customerThe customer will be responsible for the return shipping chargesThank You

That is a complete fabrication, John D [redacted] business was not only provided the model of my awning but sold me the awning the year prior No one should have known more about the awning than MrDyer's business

That is a complete fabrication, John D*** business was not only provided the model of my awning but sold me the awning the year prior. No one should have known more about the awning than MrDyer's business

The customer can return the items for a complete refund, she is responsible for the return shipping costsThe customer refused to supply *** with her awning model number*** informed her at the time of purchase that in order for us to be certain of the correct parts we would need that
informationThe customer refused or could not supply the model numberWe have various emails and correspondence showing this, *** records all of our phone conversations and emails with customers and can provide you with that information if desired*** has informed the customer to return the items for a full refund, and that there would be NO restocking charge if the items were returned in resaleable condition, however the customer would be responsible for the return shipping charges.The customer filed a credit card chargeback with the credit card company, the credit card company also informed her that the items needed to be returned to *** in resalable condition and that she would be responsible for the return shipping chargesOnce we receive the items in resalable condition *** will issue a full refund.John D***

The customer was refunded her entire amount on 2/2/(see attached document)The manufacturer of the Intelli Power unit discontinued the part....it is no longer available

The customer needs to return the items in resalable condition to D***, once we receive the items D*** will issue a full refund to the customerThe customer will be responsible for the return shipping chargesThank You

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***