Revdex.com spoke with the business who advised that this job has been completed for approximately weeksConsumer paid job and is very pleased with the work
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]George F [redacted] has made zero attempt to resolve this, he has not communicated at all offering any type of resolution We did not agree to part ways, George did not show up, did not communicate, did not complete the job as we contracted and paid for.I was very clear and specific in my complaint what resolution I was seeking Here is the detail again of what wasn't done that was agreed upon that I now needed to complete on my own:The following weren’t provided/complete and were part of the contract: Warranty documentation for the windows, concern over how they were installed as the frame was not installed with the window Material/Installation/Labor for the following: Material / Installation of Siding Material / Installation of Gutters/downspouts Finish electric inside, finish electric outside, wires exposed Provide and install one wired light facing backyard Provide and install one solar light facing left side of yard Finish interior of house sanding/painting where walls were opened to install French doors to enter sunroom and provide/install trim Adjustment of both sets of French doors as they do not sit and close/open correctly, there are visible gaps Provide two sets of locks/knobs for each set of French doors Interior trim for floor Trim for full interior window Replacement of one interior window (immediately to the right after entering room from house) that doesn’t function properly, was told by Matt that would be ordered and delivered to the house Replacement of one crank window to sliding style window (from kitchen looking into sunroom) Open stove vent and refinish (the vent from the stove that originally vented outside prior to this project was covered/closed improperly when the room was enclosed It was agreed that this would be opened back up and re-routed properly and everything re-finished.) Steps to be provided/installed on the left side of yard exiting the sliding glass door Ensure existing steps facing backyard are acceptable as they are and up to code Ensure final inspection is passedThe sunroom is not complete yet because of the condition George left it in There was quite a bit of work left to be completed, as per the list above We have scrambled to have contractors, family, friends, other experts in these areas come in and complete the jobs as quickly as possible The electrical inspector came today and it did not pass, we are working on having someone correct this The building inspector will not come until everything is 100% complete This should occur within the next weeks we are hopeful We do not know if that will pass, if there are further things that will require re-work/correction How will George communicate his offer to resolve? Is he going to reach out to us directly or through the Revdex.com? Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Consumer called stating that the local TV station ran a news report on the company After last night's airing of the report the company contacted her and refunded her the $
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below First of all,this company never helped me get a loanThey told me to go to a bank they supposedly have business with but the bank manager herself told me she had spoke to them once but had never even met themIn regards to the check for $1850, we explained to the owner and sales manager of the company that since the loan we took out was a large amount, the bank put a hold on it and we proceeded to give him the dates the check was going to be released Dynabuild owner had no problems with it and collected the entire check up front I actually wrote the check on 3/13/to the owners namethe following Monday I called the owner at 7am in the morning and explained to him that I had a situation and I was not going to be able to install the door since I needed the money for something elseAs stated above, the first portion of the money was not going to be available until the Wednesday of that weekThe owner acknowledge what I said, he said he understood and even offer to maybe do it later on in the yearThat same day, this guy tries to cash the checkObviously there was not enough funds on the account and the check bounced, which cased my bank to charge me $I immediately called him and asked for an explanation, he said that his bank had check with my bank and confirmed the funds were availableThis was a total lie, he acted as if I never told him I was not going to proceed with this door purchaseAt this point he apologized and offer to pay my bank fees, which never didLater that week my husband and I decided we really wanted the door and figure out a way to get the moneyI re-issue this guy another checkIt took him weeks before he even started on the doorHis employees were struggling to put it on and I actually had to even sleep that night with a board on the outsideThere is a lot more to be done than just a small trim workthe wall in unfinished inside, there is a hole on the floor that you can see the basement, the door is actually bowing in the middle and its very hard to open and closeElectrical outlets are to be put outside and inside the house along with a sensor patio lightHe left life wires that just pushed down to the basement without any caps or any safety at allWhen it rains there is a significant amount of water coming in that door and the trim outside is a joke, the siding is still open and exposedits a total messI have had several contractor at home for a professional advice on the situation and they have said the door needs to be taken out and re installedNow in regards to the check for $1525, it was supposed to pay the rest of the windows installment I had been waiting on since FebruaryThe owner again, came around put on a little work, collected the money and promised that the windows would be finished that dayIt actually took a couple of days for them to finishThe job was done very poorlyThe caulking that seals the windows inside are all broken and the workers left a mess on the outsideThe worse part is that, the bay window ( which was a first window installed back in February and demanded to be paid cash in full same day) is still unfinished inside and outNow the owner is saying that the window does not require any support outsideThe siding and insulation had been expose to weather for a good three month and because its a heavy window you can already see it settling forward, which is about 3/of and inch off as of todayThe little roof of the window is also unfinishedThere is no proper insulation in it eitherWe have given these people plenty of chances but at this point we have pay about 75% of the total money owned and the owner its making our house an unsafe disasterMy husband called him and complained once again about it and told him that if this was not taken care immediately we would stop all payments until he came and fixed the problemsOwner of the company stated yelling and threatening with putting a lien on the houseHe said he would not send anyone else until we sat down and talked about the situationWe reluctantly agree since we had done that many times and things didn't seem to get betterAt this point I put a stop payment on this check because the job is not done, the owner is taking advantage of us and therefore its my right not to pay an unfinished jobHe never came to the meeting and never called or contacted againThese people never even returned my house keysLast but not least the basement nightmareThe job is disgustingIts at best 50% donethe wall are not completely done, the electrical still needs work same as the plumbingThe ceiling, floor and a good portion of the drywall along with the bathroom, and laundry room still to be doneSome of the drywall is cracking and we are even investigating about a support beam that was removed that an inspector believed is causing structural damage to the houseThis company is a scam and is out there collecting money and ruining the lives of homeowners like usI had an inspection of the house done which they currently have a copy ofWe are absolutely not allowing this unprofessional, rude scammers in our house any moreThese people have been over pay and we demand they pay for the job to be finished and any damages they have causedI can if necessary provide a copy of the report made by a highly respectable inspector Regards, [redacted]
Revdex.com spoke with the business who advised that this job has been completed for approximately weeksConsumer paid job and is very pleased with the work
Revdex.com spoke with the business who advised this matter is resolved
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]George F [redacted] has made zero attempt to resolve this, he has not communicated at all offering any type of resolution We did not agree to part ways, George did not show up, did not communicate, did not complete the job as we contracted and paid for.I was very clear and specific in my complaint what resolution I was seeking Here is the detail again of what wasn't done that was agreed upon that I now needed to complete on my own:The following weren’t provided/complete and were part of the contract: Warranty documentation for the windows, concern over how they were installed as the frame was not installed with the window Material/Installation/Labor for the following: Material / Installation of Siding Material / Installation of Gutters/downspouts Finish electric inside, finish electric outside, wires exposed Provide and install one wired light facing backyard Provide and install one solar light facing left side of yard Finish interior of house sanding/painting where walls were opened to install French doors to enter sunroom and provide/install trim Adjustment of both sets of French doors as they do not sit and close/open correctly, there are visible gaps Provide two sets of locks/knobs for each set of French doors Interior trim for floor Trim for full interior window Replacement of one interior window (immediately to the right after entering room from house) that doesn’t function properly, was told by Matt that would be ordered and delivered to the house Replacement of one crank window to sliding style window (from kitchen looking into sunroom) Open stove vent and refinish (the vent from the stove that originally vented outside prior to this project was covered/closed improperly when the room was enclosed It was agreed that this would be opened back up and re-routed properly and everything re-finished.) Steps to be provided/installed on the left side of yard exiting the sliding glass door Ensure existing steps facing backyard are acceptable as they are and up to code Ensure final inspection is passedThe sunroom is not complete yet because of the condition George left it in There was quite a bit of work left to be completed, as per the list above We have scrambled to have contractors, family, friends, other experts in these areas come in and complete the jobs as quickly as possible The electrical inspector came today and it did not pass, we are working on having someone correct this The building inspector will not come until everything is 100% complete This should occur within the next weeks we are hopeful We do not know if that will pass, if there are further things that will require re-work/correction How will George communicate his offer to resolve? Is he going to reach out to us directly or through the Revdex.com? Regards, [redacted]
Revdex.com spoke with the consumer who advised that he has received his money back and the matter is Resolved
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Consumer called stating that the local TV station ran a news report on the company After last night's airing of the report the company contacted her and refunded her the $
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below First of all,this company never helped me get a loanThey told me to go to a bank they supposedly have business with but the bank manager herself told me she had spoke to them once but had never even met themIn regards to the check for $1850, we explained to the owner and sales manager of the company that since the loan we took out was a large amount, the bank put a hold on it and we proceeded to give him the dates the check was going to be released Dynabuild owner had no problems with it and collected the entire check up front I actually wrote the check on 3/13/to the owners namethe following Monday I called the owner at 7am in the morning and explained to him that I had a situation and I was not going to be able to install the door since I needed the money for something elseAs stated above, the first portion of the money was not going to be available until the Wednesday of that weekThe owner acknowledge what I said, he said he understood and even offer to maybe do it later on in the yearThat same day, this guy tries to cash the checkObviously there was not enough funds on the account and the check bounced, which cased my bank to charge me $I immediately called him and asked for an explanation, he said that his bank had check with my bank and confirmed the funds were availableThis was a total lie, he acted as if I never told him I was not going to proceed with this door purchaseAt this point he apologized and offer to pay my bank fees, which never didLater that week my husband and I decided we really wanted the door and figure out a way to get the moneyI re-issue this guy another checkIt took him weeks before he even started on the doorHis employees were struggling to put it on and I actually had to even sleep that night with a board on the outsideThere is a lot more to be done than just a small trim workthe wall in unfinished inside, there is a hole on the floor that you can see the basement, the door is actually bowing in the middle and its very hard to open and closeElectrical outlets are to be put outside and inside the house along with a sensor patio lightHe left life wires that just pushed down to the basement without any caps or any safety at allWhen it rains there is a significant amount of water coming in that door and the trim outside is a joke, the siding is still open and exposedits a total messI have had several contractor at home for a professional advice on the situation and they have said the door needs to be taken out and re installedNow in regards to the check for $1525, it was supposed to pay the rest of the windows installment I had been waiting on since FebruaryThe owner again, came around put on a little work, collected the money and promised that the windows would be finished that dayIt actually took a couple of days for them to finishThe job was done very poorlyThe caulking that seals the windows inside are all broken and the workers left a mess on the outsideThe worse part is that, the bay window ( which was a first window installed back in February and demanded to be paid cash in full same day) is still unfinished inside and outNow the owner is saying that the window does not require any support outsideThe siding and insulation had been expose to weather for a good three month and because its a heavy window you can already see it settling forward, which is about 3/of and inch off as of todayThe little roof of the window is also unfinishedThere is no proper insulation in it eitherWe have given these people plenty of chances but at this point we have pay about 75% of the total money owned and the owner its making our house an unsafe disasterMy husband called him and complained once again about it and told him that if this was not taken care immediately we would stop all payments until he came and fixed the problemsOwner of the company stated yelling and threatening with putting a lien on the houseHe said he would not send anyone else until we sat down and talked about the situationWe reluctantly agree since we had done that many times and things didn't seem to get betterAt this point I put a stop payment on this check because the job is not done, the owner is taking advantage of us and therefore its my right not to pay an unfinished jobHe never came to the meeting and never called or contacted againThese people never even returned my house keysLast but not least the basement nightmareThe job is disgustingIts at best 50% donethe wall are not completely done, the electrical still needs work same as the plumbingThe ceiling, floor and a good portion of the drywall along with the bathroom, and laundry room still to be doneSome of the drywall is cracking and we are even investigating about a support beam that was removed that an inspector believed is causing structural damage to the houseThis company is a scam and is out there collecting money and ruining the lives of homeowners like usI had an inspection of the house done which they currently have a copy ofWe are absolutely not allowing this unprofessional, rude scammers in our house any moreThese people have been over pay and we demand they pay for the job to be finished and any damages they have causedI can if necessary provide a copy of the report made by a highly respectable inspector Regards, [redacted]