Dynamic ASP Host

Mr [redacted] came to the dealership and took the truck for a test drive, looked the truck over and ag [redacted] to purchase the truckThe truck was sold "as is" because of the miles on the truck and Mr [redacted] was awareWhen Mr [redacted] left he called to say the 4xlight was flashingWe told Mr [redacted] at that time to bring the vehicle in and we would check the problem at no charge to himMr [redacted] came into the dealership and we did fix the 4WD switchOther things that we did to vehicle was oil change, brakes, rotors and fluidsIf we were aware of the problem the customer could have brought the vehicle to us so we could diagnose and try to save him money on the repairs We have not heard from the customerIf the customer would like to contact us so we can try to help him out with our resources we will be more than happy to do so

The vehicle is at Nissan and the transmission is being replacedThe smell was the transmission fluidThe codes were for a small vacuum leakAt first we put a gas cap on the car and that did not work and we purchased a smoke machine to put into the vacuum lines to see exactly where the car was leakingWe did fix that leak and replaced all vacuum lines under gas tank free of chargeThe customer had a 3month or 3,mile powertrain warrantyThis warranty did not cover the vacuum leakNew Millennium Auto Sales did this repair as a good faith

Mr*** purchased the vehicle on 12/16/On 1/12/Mr*** brought the vehicle in for the back drivers side brake pad, drivers side tire keeps going down and tire pressure light is onWe replaced the brake pads, rotors, calipers and bled the brake systemWe also fixed the air pressure in
all tires and did not find anything in the rear tire to cause it to lose airThe engine light came on after the tire light so we bought a aftermarket gas cap at our cost and put that onOn 2/22/Mr*** brought the vehicle back with a small vacuum leakWe purchased a factory gas cap and replaced that.On 3/2/Mr *** brought the vehicle inWe did not have a smoke machine to find the leakNew Millennium Auto purchased a smoke machineOn 3/13/we fixed the evap leak and noticed a transmission problemWe called *** *** and found out that the transmission had an extended warranty on that particular transmission and it was under recallNew Millennium Auto Sales took the vehicle to *** *** and they are replacing the transmissionNew Millennium Auto Sales has helped the customer with all repairs and have taken it to *** *** for the transmission repair

Mr *** came to the dealership and took the truck for a test drive, looked the truck over and ag*** to purchase the truckThe truck was sold "as is" because of the miles on the truck and Mr *** was awareWhen Mr*** left he called to say the 4xlight was flashingWe told Mr *** at that time
to bring the vehicle in and we would check the problem at no charge to himMr*** came into the dealership and we did fix the 4WD switchOther things that we did to vehicle was oil change, brakes, rotors and fluidsIf we were aware of the problem the customer could have brought the vehicle to us so we could diagnose and try to save him money on the repairs. We have not heard from the customerIf the customer would like to contact us so we can try to help him out with our resources we will be more than happy to do so

On December 8, 2015 [redacted] purchased a [redacted] from New Millennium Auto Sales. Before purchase Mr. [redacted] wanted a few repairs before buying the vehicle. There was a "we owe" that Mr. [redacted] signed so that the work would be completed. It was to be run through the shop and have...

the fenders painted. New Millennium Auto Sales does not paint vehicles so the [redacted] was sent to [redacted] where they did the best in repairing the rust spots. The customer was informed prior to and upon receiving the vehicle back that the rust would not simply go away being a 2000 vehicle but would slow down the process and make the vehicle look better. New Millennium also had the vehicle in their repair facility. The Jeep had the following check in, oil change, front brake, front rotors, rear main seal was leaking and that seal was replaced and a air filter. Mr. [redacted] has called the dealership several times after purchase. He did speak with Tim H[redacted]. Mr [redacted] informed Mr. H[redacted] that he was satisfied with all that New Millennium Auto Sales had promised him.  Ami S[redacted] has also spoke with the customer. Mr. [redacted] informed her he was satisfied with repairs and was planning on fixing things on the Jeep that it was a project he wanted to do. On March 18 Mr. [redacted] also called to the dealership. Informed my salesman that the rust and rear seal were not completed. My salesman informed him all repairs were completed on the vehicle. He asked to speak with the owner who was not in at the time. Mr. [redacted] the proceeded to call back 5 times within 30 minutes. If transmission went out as well New Millennium was not informed of that problem. We tried to help and offered the best price for any future repairs for our customers. This vehicle was sold "AS IS". Attached is all paperwork supporting repairs and original documents from time of purchase.

The vehicle is at Nissan and the transmission is being replaced. The smell was the transmission fluid. The codes were for a small vacuum leak. At first we put a gas cap on the car and that did not work and we purchased a smoke machine to put into the vacuum lines to see exactly where the car was leaking. We did fix that leak and replaced all vacuum lines under gas tank free of charge. The customer had a 3month or 3,000 mile powertrain warranty. This warranty did not cover the vacuum leak. New Millennium Auto Sales did this repair as a good faith.

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID 12788370, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Please see the attached.  Unless New Millennium knew prior to me finding out, I took the car as suggested by Ami, office manager when she spoke to my wife personally myself to an auto part store and they gave me the codes and I called back to New Millennium and gave them the code.  That is why I could  provide the codes to you.   I am very concerned that I my be dealing with a lemon and want to be sure that this is not the case and that as a consumer I will be protected.  1.  If I am bringing back the car for the same thing more than once, did they never put it on their machine. You could also definitely smell the fluid  2. I am concerned that if it has been a problem with the first transmission not fitting and they ordered another one and they are still working on the second one going on 2 weeks later that there is some major going on.
Regards,
[redacted]