Dynamic Pet Products LLC

Initial Business Response /* (1000, 13, 2015/06/15) */
At Dynamic Pet Products, we take seriously any concerns raised by our customersWhenever a customer raises a complaint we work individually with them and look into the details and that's what we've done in this instance

Initial Business Response /* (1000, 10, 2015/12/10) */
Per email: Dynamic Pet has requested documentation from the customer and has not received the information back

Initial Business Response /* (1000, 7, 2015/08/20) */
Thank you very much for sharing the following report with usWe will be in contact with MsXXXXXXXXX on this matter to look into it further

Initial Business Response /* (1000, 7, 2015/06/26) */
At Dynamic Pet Products, we take seriously any concerns raised by our customers. Whenever a customer raises a complaint we work individually with them and look into the details and that's what we've done in this instance.
Per email: Dynamic...

Pet has requested documentation from the customer and has not received the information back.
Initial Consumer Rebuttal /* (3000, 13, 2015/06/26) */
06/29/15: Mediator called consumer and left voice mail message.
07/01/15: I do not have any documentation. I would like to have this product pulled from the market. I have not heard anything from the business.
Final Business Response /* (1000, 14, 2015/06/26) */
07/01/15: Per our Attorney, with litigation pending, I cannot speak to the cases in mediation. I will update you next week once the attorney gives me an update.
07/08/15: Mediator called business and left voice mail message.
07/14/15: [redacted] is out of the office but I spoke with her and we don't know yet. Still waiting for the Attorney to direct us as to what we can and can't do.

Initial Business Response /* (1000, 11, 2015/10/26) */
We are actively working with the customer.

The case is on hold pending litigation.

At Dynamic Pet Products, we take seriously every concern raised by our customers. Whenever a customer raises a complaint we work individually with them and look into the details and that's what we've done in this instance.

Initial Business Response /* (1000, 7, 2015/06/26) */
At Dynamic Pet Products, we take seriously any concerns raised by our customers. Whenever a customer raises a complaint we work individually with them and look into the details and that's what we've done in this instance.
Per email: Dynamic...

Pet has requested documentation from the customer and has not received the information back.
Initial Consumer Rebuttal /* (3000, 13, 2015/06/26) */
06/29/15: I had just moved and I have not had time to contact the business with the receipts. I do not have the receipt from [redacted]. I bought it for her birthday. I won't be signing anything and I do not want anyone's dog to be damaged by this product.
Final Business Response /* (1000, 14, 2015/06/26) */
07/01/15: Per our Attorney, with litigation pending, I cannot speak to the cases in mediation. I will update you next week once the attorney gives me an update.
07/08/15: Mediator called business and left voice mail message.
07/14/15: [redacted] is out of the office but I spoke with her and we don't know yet. Still waiting for the Attorney to direct us as to what we can and can't do.

Initial Business Response /* (1000, 10, 2015/12/11) */
Per email: Dynamic Pet has requested documentation from the customer and has not received the information back.

Initial Business Response /* (1000, 5, 2015/08/21) */
Contact Phone: XXXXXXXXXX
We requested additional information from Mrs. and she agreed to submit these records and they have not been received yet.

Initial Business Response /* (1000, 10, 2015/06/25) */
At Dynamic Pet Products, we take seriously any concerns raised by our customers. Whenever a customer raises a complaint we work individually with them and look into the details and that's what we've done in this instance.
Per Phone call...

and email: Dynamic Pet has requested documentation from the customer and has not received the information back.

Initial Business Response /* (1000, 5, 2015/06/15) */
Contact Name and Title: [redacted] Consumer Affairs
Contact Phone: XXX-XXX-XXXX
Contact Email: consumeraffairs@dyna
At Dynamic Pet Products, we take seriously any concerns raised by our customers. Whenever a customer raises a complaint we work...

individually with them and look into the details and that's what we've done in this instance. Dynamic Pet has requested documentation from the customer and in response to the request was asked to stop contacting the customer.

Initial Business Response /* (1000, 16, 2016/02/29) */
We have reached a satisfactory resolution with the consumer.

Initial Business Response /* (1000, 7, 2015/06/26) */
At Dynamic Pet Products, we take seriously any concerns raised by our customers. Whenever a customer raises a complaint we work individually with them and look into the details and that's what we've done in this instance.
Per email: Dynamic...

Pet has requested documentation from the customer and has not received the information back.
Initial Consumer Rebuttal /* (3000, 13, 2015/06/26) */
06/29/15: I am in the process of moving and have not had the opportunity to mail the receipt and vet bills to the business.
07/16/15: Here are the documents you requested! I'll have one more email following immediately after this one.
Final Business Response /* (1000, 14, 2015/06/26) */
07/01/15: Per our Attorney, with litigation pending, I cannot speak to the cases in mediation. I will update you next week once the attorney gives me an update.
07/08/15: Mediator called business and left voice mail message.
07/14/15: [redacted] is out of the office but I spoke with her and we don't know yet. Still waiting for the Attorney to direct us as to what we can and can't do.

Initial Business Response /* (1000, 5, 2015/06/15) */
Contact Name and Title: [redacted] Consumer Affairs
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@dynamicpet.net
At Dynamic Pet Products, we take seriously any concerns raised by our customers. Whenever a customer raises a complaint...

we work individually with them and look into the details and that's what we've done in this instance.
Dynamic Pet has requested documentation from the customer and has not received information back.

Initial Business Response /* (1000, 10, 2015/06/25) */
At Dynamic Pet Products, we take seriously any concerns raised by our customers. Whenever a customer raises a complaint we work individually with them and look into the details and that's what we've done in this instance.
Per Phone call...

and email: Dynamic Pet has requested documentation from the customer and has not received the information back.
Initial Consumer Rebuttal /* (3000, 16, 2015/06/25) */
06/26/15: I spoke with someone from the company and I did not take the dog to the vet and did not have the receipt. He was supervised with the bone. I want the product taken off the shelf. The representative expressed they are FDA approved. I was not out to make money off this company, but I want dogs to be safe.
Final Business Response /* (1000, 17, 2015/06/25) */
07/01/15: Per our Attorney, with litigation pending, I cannot speak to the cases in mediation. I will update you next week once the attorney gives me an update.
07/08/15: Mediator called business and left voice mail message.
07/14/15: [redacted] is out of the office but I spoke with her and we don't know yet. Still waiting for the Attorney to direct us as to what we can and can't do.

Initial Business Response /* (1000, 7, 2015/06/26) */
At Dynamic Pet Products, we take seriously any concerns raised by our customers. Whenever a customer raises a complaint we work individually with them and look into the details and that's what we've done in this instance.
Per email: Dynamic...

Pet has requested documentation from the customer and has not received the information back.

Initial Consumer Rebuttal /* (3000, 13, 2015/06/26) */
06/29/15: They sent me an email and they requested the vet bill and proof of purchase and evidence it was their bone. I don't have a receipt to send them because they were a gift from my sister. I want the bones pulled from store shelves. I will try to find the documentation they are requesting.
Final Business Response /* (1000, 14, 2015/06/26) */
07/01/15: Per our Attorney, with litigation pending, I cannot speak to the cases in mediation. I will update you next week once the attorney gives me an update.
07/08/15: Mediator called business and left voice mail message.
07/14/15: [redacted] is out of the office but I spoke with her and we don't know yet. Still waiting for the Attorney to direct us as to what we can and can't do.

Initial Business Response /* (1000, 7, 2015/06/26) */
At Dynamic Pet Products, we take seriously any concerns raised by our customers. Whenever a customer raises a complaint we work individually with them and look into the details and that's what we've done in this instance.
Per email: Dynamic...

Pet has requested documentation from the customer and has not received the information back.
Initial Consumer Rebuttal /* (3000, 13, 2015/06/26) */
06/29/15: Mediator called consumer and left voice mail message.
07/01/15: Mediator called consumer and left voice mail message. Sent introductory email.
07/02/15: I will give you a call in the morning my hours and position has changed at work so when I get off you are closed and when I go in you're not open yet.
Final Business Response /* (1000, 14, 2015/06/26) */
07/01/15: Per our Attorney, with litigation pending, I cannot speak to the cases in mediation. I will update you next week once the attorney gives me an update.
07/08/15: Mediator called business and left voice mail message.
07/14/15: [redacted] is out of the office but I spoke with her and we don't know yet. Still waiting for the Attorney to direct us as to what we can and can't do.

Initial Business Response /* (1000, 12, 2015/10/26) */
The company has reached a satisfactory resolution with the consumer.

Initial Business Response /* (1000, 7, 2015/06/15) */
At Dynamic Pet Products, we take seriously any concerns raised by our customers. Whenever a customer raises a complaint we work individually with them and look into the details and that's what we've done in this instance. Per emails: The...

business has requested documentation from the customer and have not recieved the information back.
Final Consumer Response /* (3000, 19, 2015/06/29) */
06/29/15: Mediator called consumer and the mailbox is full. Sent an introductory email.
07/01/15: Do you have a time available that I can call you back tomorrow?
Final Business Response /* (1000, 20, 2015/06/29) */
07/01/15: Per our Attorney, with litigation pending, I cannot speak to the cases in mediation. I will update you next week once the attorney gives me an update.
07/08/15: Mediator called business and left voice mail message.
07/14/15: [redacted] is out of the office but I spoke with her and we don't know yet. Still waiting for the Attorney to direct us as to what we can and can't do.