Dynamic Remodel and Repair

Great customer service, highest quality materials, and competitive pricing. Job was scheduled quickly and completed ahead of schedule. Overall completely satisfied.

The company was very easy to work with from start to finish. Pricing was very competitive and was the best price out of three other companies, by far. I researched the shingle company and its products were high quality and came with a strong warranty. Dynamic is listed as a shingle master company on the shingle company website. The installers were professional and responsive to my questions. There is a lot of noise out there when looking for companies, Dynamic was great. I have already referred them to family and coworkers and will receive a referral bonus. Well done, Dynamic!

My husband and I used Dynamic Remodel and Repair to replace our roof which had seen a lot of wear and tear. [redacted], the owner, met with us to go over the choices available for all aspects of the job. Not only are the shingles important, but so are the decking condition, water shield, drip edge, ridge vent, flashing, and cap shingles, to name just a few. He explained all of this, left us with informative literature to read, and references with whom we could check on the performance and efficiency of the company. We received an estimate for the entire job which we felt was more than fair. We were not pressured to make a decision. We decided to go ahead with the project which was scheduled to be a 2-day job. Since the second day of the two day project was forecast to be snowy and rainy, five of the company's workers were sent to our house where they worked from 8 am to 6 pm in order to complete the job in one day. Perhaps this was aided by the fact that we only needed four sheets of decking replaced instead of a larger percent of the roof's decking. The men cleaned up completely and the dumpster was removed two business days later. [redacted] came out to oversee the progress both on the day of the roof replacement and the next day to check to make sure that the clean up was completely accomplished.

The only snag was an electrical outlet that provided power to the attic ventilation fan (which was removed and replaced with an ridge vent) and the garage door opener which was damaged in the roof removal process. Dynamic had an independent electrician out to our home at 8:30 am the next day to repair the outlet so our garage door would continue to work.

We cannot say enough good things about our experiences with Dynamic and [redacted]. We received a quality job at a reasonable price performed by competent workers who took pride in the job itself as well as the clean up. We are extremely pleased with the result!

We called Dynamic Remodel because we saw them put a new roof on our neighbor's home and did a quick and fantastic job. When we called them for an estimate on our roof, they immediately called us back to set up an appointment right away. [redacted] was professional in every way and we got our new roof in one day! They also repaired sun porch walls with new insulation and siding as well as installed new windows in our basement. We are extremely pleased with the service, and end result and would recommend that anyone needing these services, call Dynamic Remodel!

Review: Dynamic Remodel, LLC. (Contractor) refinished our back deck with Restore Deck & Patio Restoration Paint, which they recommended. Then painting was begun on November 5, 2014 and was completed on November 8 after some touch-ups. On several of the days that the deck was being painted it rained in the afternoon. The Contractor said that was fine. In addition, the first application spotted and had to be redone. Approximately 30 days after the product began coming up in large chips (10”x6”). When I contacted the Contractor, he stated that it was an issue with the product, his representative handed me a stack of printouts from a Google search on issues with the product, and recommended I “get in on the class action lawsuit” that is pending. Another issue with the application is that the version of the product used was the “4X,” which states that is for decks under one year old. The correct version that should have been used was the “10X,” for decks older than one year. In addition, the deck was not power washed as stipulated by the product and it was not applied within 24-48 hours of rain per directions.

This was a job done through insurance payments with our company, State Farm. There have been quite a few back and forth issues, promises that have not been kept, and verbal agreements that have been broken. The Contractor is asking for additional payment, but they have yet to take the steps and get the remaining balance from State Farm. The lack of communication between the Contractor’s representative in what he promised us, and what the Contractor understood to be the case, has been a large part of the problem. I have several neighbors who have had the same type of issues and are willing to speak on them. The resulting poor workmanship has left our deck in worse shape than it was before.Desired Settlement: At this point, we just want or deck fixed and do not care about the other promises that were not kept.

Business

Response:

Dynamic Remodel & Repair contracted with Mr. [redacted] toperform several exterior remodeling projects on his home due to the Hail damagein May of 2014. As part of the contract, the customer requested that weresurface his deck with a product that he had selected. A brochure that Mr.[redacted] had in his possession was given to our representative with the colorselected and circled in pen. Our representative was not familiar with theproduct, but agreed to have our painter apply it. Upon completion of allcontracted work there remained a balance owed for the entire project that the homeownerwas and has always been aware of this fact. We were asked to wait for paymentby Mr. [redacted] because he stated that he did not have the funds to pay thebalance. We were very patient and flexible in regards to this final paymentAfter numerous attempts to collect the balance from the endof November until the beginning of February we have been unsuccessful as ofthis date. I was first informed of the decking issue at the end of January.Dynamic and its Representatives communicated with the homeowner on multipleoccasions. During these contacts our representatives explained that afterresearching the product selected by Mr. [redacted] , there was a class action lawsuitfor defective materials against the manufacturer. Also after constant communication, I agreed tomeet the homeowner to look at the issues on Monday, February 9th,despite a past due balance. I arrived at his home at 4pm which we agreedupon. After knocking and waiting for 45minutes I left. I called Mr. [redacted] and was told he thought we were supposedto be meeting at his office. Why would we be meeting at his office to look athis deck issue? Clearly he had nointention of meeting with me since he wasn’t going to pay his balance. We havealways maintained that upon payment ofpast due balance we would be more than happy to help resolve the problem withhim, despite the fact that we don’t warranty any products not recommended byour company. In regards to any other issues this is the first I amhearing about them. I stand by and maintain that I am still more than happy toaddress Mr. [redacted]‘s needs, when past due balance is received.

Consumer

Response:

I really enjoyed working with Dynamic. They installed new siding and a roof and the workmanship was excellent. I would highly recommend them.

Dynamic recently replaced our roof. We are very pleased with the service, pricing and overall management of the project. I would highly recommend them to others.

Dynamic Remodeling built a deck for me in a needed short period of time. The response was prompt and efficient. The staff and workers were professional, polite and pleasant. and they cleaned up in a timely fashion when the project was complete.The workmanship is great! I will recommend others call this company to others.