Dynamite Road Service Reviews (8)
View Photos
Dynamite Road Service Rating
Address: 2723 Ken Gray Blvd, West Frankfort, Illinois, United States, 62896-4187
Phone: |
Show more...
|
Web: |
www.towingfranklincountyil.com
|
Add contact information for Dynamite Road Service
Add new contacts
Initial Business Response / [redacted] (1000, 8, 2016/02/18) */ They were aware of all the work we put into this axleThey went back and fourth about what they wanted done about they axleWe took the wheels off chained the axle up and followed him backWe had to call in an axe surgeon from another state He came down and they said they did not want him to deal with the axle and we had to pay him for a service callThey changed their mind about him looking at the axle then I had to pay him a second time to come down to look at the axleI ordered all the parts, and then they changed their minds and did not want me to work on the axleWe chained the axle up for them so they could pick up the axleHe kept complaining about the prices for the parts and the work, so we suggested he just order his own parts, and let us do the workHe did not want to order his own partsThen he decided he did not want us to even do the workThe axle sat for a few days before they came to pick up the axleThey were charged for the the road service, cleaning of the axle, ordering the parts and transportation of parts
Initial Business Response /* (1000, 8, 2016/02/18) */
They were aware of all the work we put into this axle. They went back and fourth about what they wanted done about they axle. We took the wheels off chained the axle up and followed him back. We had to call in an axe surgeon from another...
state. He came down and they said they did not want him to deal with the axle and we had to pay him for a service call. They changed their mind about him looking at the axle then I had to pay him a second time to come down to look at the axle. I ordered all the parts, and then they changed their minds and did not want me to work on the axle. We chained the axle up for them so they could pick up the axle. He kept complaining about the prices for the parts and the work, so we suggested he just order his own parts, and let us do the work. He did not want to order his own parts. Then he decided he did not want us to even do the work. The axle sat for a few days before they came to pick up the axle. They were charged for the the road service, cleaning of the axle, ordering the parts and transportation of parts.
Initial Business Response /* (1000, 8, 2016/02/18) */
They were aware of all the work we put into this axle. They went back and fourth about what they wanted done about they axle. We took the wheels off chained the axle up and followed him back. We had to call in an axe surgeon from another state....
He came down and they said they did not want him to deal with the axle and we had to pay him for a service call. They changed their mind about him looking at the axle then I had to pay him a second time to come down to look at the axle. I ordered all the parts, and then they changed their minds and did not want me to work on the axle. We chained the axle up for them so they could pick up the axle. He kept complaining about the prices for the parts and the work, so we suggested he just order his own parts, and let us do the work. He did not want to order his own parts. Then he decided he did not want us to even do the work. The axle sat for a few days before they came to pick up the axle. They were charged for the the road service, cleaning of the axle, ordering the parts and transportation of parts.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
WOW!!! On July 2,2015,we were on our way out of town, traveling in an old school white 87 Lincoln Continental, when we encountered car trouble with the front wheel on the driver's side. We were able to coax our way to the next exit, where we found DYNAMITE Repair Shop. The owner, his son and friends were very friendly, down to Earth people. He called around and exhausted all of his resources to get the part we needed for the car. However, the part wouldn't be available for a day or so, but he continued to work with us and GOT US BACK ON THE ROAD! But the icing on the cake was when later on that evening, he called to make sure we had made it home safely! GOOD PEOPLE, GREAT BUSINESS.... A memory and connection with total strangers that will last a life time. THANK YOU DYNAMITE ROAD SERVICE.
The police were called. The driver voiced his complaint to the officer and then the officer crawled under the truck to see if the driver had a valid complaint. The officer found his complaint to be false and instructed him to pay his bill. We have pictures.
Had a,blow,out right before Benton exit had my Dad who is 93 with me .called Dynamite towing they came right away got my tire changed then my vehicle wouldn't start and neither of us had jumper cables he called his friend from Auto Zone he came tight out and got Dad and I going again both of these,men were,awesome in helping us .thank you very much.?
WOW! What great service! Had a blowout on 57 N. this morning. Pouring rain and dark. Service was there in 10 minutes! We were back on the road in twenty. You will be making a mistake, if you call anyone else!
THANKS!!!