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E-Autogrilles

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E-Autogrilles Reviews (6)

Jun 29, 2020

Rear bumper for jeep tj
I have no complaints the bumper fits great and looks great. I would like to know if you have a catalog so I could order some other parts. The only thing I had to do was drill out two holes just like the instructions said.

I purchased parts for my jeepWhen they arrived at my house the Included hardware was not shipped with the productI contacted them asking if they could send the me the missing hardwareThey told me at first they couldn't, than they could but it could take a week or longer to get to me because they "only" ship groundA week later I contacted them asking if they shipped out the hardwareThey did not return my emailsAfter getting impatient I filled for a returnOnce I did they contacted me and said that they could ship the hardware today and that their would be no need for a returnI went back and forth stating that I no longer wanted their business and that I want a full refundA day later I got impatient and called the company directlyThe man I spoke to claims that I will receive a return label in my emailI have yet to receive itI highly suggest not purchasing anything online or at all from this companyCompletely bad experience

Bumper looks amazing on my 83 Cj7. Went to hook the wire harness up and one of the wires is to short. I called and asked if they were all like that and if they had anything to connect it with out cutting the harness. But seems to be that I have to cut this brand new wire harness. They also said they never had this issue. I don’t know how, it’s literally 4inches short.

I purchased parts for my jeep. When they arrived at my house the Included hardware was not shipped with the product. I contacted them asking if they could send the me the missing hardware. They told me at first they couldn't, than they could but it could take a week or longer to get to me because they "only" ship ground. A week later I contacted them asking if they shipped out the hardware. They did not return my emails. After getting impatient I filled for a return. Once I did they contacted me and said that they could ship the hardware today and that their would be no need for a return. I went back and forth stating that I no longer wanted their business and that I want a full refund. A day later I got impatient and called the company directly. The man I spoke to claims that I will receive a return label in my email. I have yet to receive it. I highly suggest not purchasing anything online or at all from this company. Completely bad experience.

I orderd a grill and when it showed to my house it was cracked I assume during shipping. I sent e auto grilles an email with a photo of damage. They replied back and they was incredibly sorry and would ship a new grill out via fedx and told me to do what I wanted with the damaged grille. I have received my new grille without damage. Thank you for your great customer service.

Review: On September 8, 2015 I purchased an Auto Grille from E-autogrilles on Ebay. After not receiving the grille I ordered, a dispute was opened with Ebay. At this time communication was also opened via email. In the email, I was told that the grille was out of stock and would be delivered within 2 weeks. I later received a tracking number and was told it was on it's way. This proved to be false and later communication revealed that it was not in the mail and the shipping department accidentally held the order. This to was false as the communication continued we found that they were actually out of stock and it would not be sent for several weeks. Several emails passed and they continued to say "Next week" It has now been 4 months and now they wilt return my emails. I just want this resolved in one way or another. I would still like the grille, but if that can not be possible, a full refund should be issued.Desired Settlement: I just want this resolved in one way or another. I would still like the grille, but if that can not be possible, a full refund should be issued.

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Description: ONLINE RETAILER

Address: 7378 W. Atlantic Blvd. #362, Camarillo, California, United States, 93012

Phone:

+1 (909) 545-6746
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Website:

www.eautogrilles.com


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