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E Cigarettes Reviews (13)

She signed up on 8/24/for a trial period.? She signed up on [redacted] /ecpv01m/.? On the bottom of the page are the terms and conditions.? It then asks for shipping information and to submit the payment.? It mentions that it will charge $on the 15th day and $ every days until you cancel.? ? We sent her a confirmation email regarding the terms once again.? This has been restated multiple times.? We also mention we have a day money back guarantee.? She was rebilled on 9/8/16, well within our 30-day money back guarantee.? We issued her a partial $refund on 9/22/and will issue the remaining $when we receive the product.? The full return action has been set up

When he spoke with an agent on 11/30, the agent informed him it was not a gift The conditions clearly state the product will be shipped and he will be charged for the item, and he agreed to these terms There was an attempt to issue a 11/refund and it was issued The cancellation and refunds were being rejected There were attempts issued and were rejected every time and sent back to us They were in the process issuing the refund The last notation I’m reading is that they are issuing a refund check of $

February 15, [redacted] had signed up for a free trial for the vapor trial kit.? All that she was responsible for paying at the moment was $for the shipping.? This signed them up for a day trial to send it back or keep it, in which case they would keep it and pay the fee.? We could have given her a full refund if she would have said.? If she sends the product back to us, we are willing to give her the other half of her refundShe has until April to send it back and receive the other half of her refund.? This refund policy was told to her and also stated on our website

She signed up on 4/29/for a trial period. She signed up on ecigsbrand.com/ecpv01/. On the bottom of the page are the terms and conditions. It then asks for shipping information and to submit the payment. It mentions that it will charge $on the 15th day and $
every days until you cancel. We sent her a confirmation email regarding the terms once again. This has been restated multiple times. We also mention we have a day money back guarantee. We allowed her to return part of her order and refunded her the full $on June 13, July 13, and August 12.

Complaint: ***
I am rejecting this response because I have received their check I returned the vaporizer I understand now that it us not returnable but if I payed fof it I want it back otherwise I lose dolarsto sum it up j want my property back
I
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because I have received their check I returned the vaporizer I understand now that it us not returnable but if I payed fof it I want it back otherwise I lose dolarsto sum it up j want my property back
I
Sincerely,
*** ***

She signed up on 8/24/for a trial period. She signed up on ***/ecpv01m/. On the bottom of the page are the terms and conditions. It then asks for shipping information and to submit the payment. It mentions that it will charge $on the 15th day and $
every days until you cancel. We sent her a confirmation email regarding the terms once again. This has been restated multiple times. We also mention we have a day money back guarantee. She was rebilled on 9/8/16, well within our 30-day money back guarantee. We issued her a partial $refund on 9/22/and will issue the remaining $when we receive the product. The full return action has been set up

February 15, *** had signed up for a free trial for the vapor trial kit.? All that she was responsible for paying at the moment was $for the shipping.? This signed them up for a day trial to send it back or keep it, in which case they would keep it and pay the fee.? We
could have given her a full refund if she would have said.? If she sends the product back to us, we are willing to give her the other half of her refundShe has until April to send it back and receive the other half of her refund.? This refund policy was told to her and also stated on our website

When he spoke with an agent on 11/30, the agent informed him it was not a gift.? The conditions clearly state the product will be shipped and he will be charged for the item, and he agreed to these terms.? There was an attempt to issue a 11/refund and it was issued.? The
cancellation and refunds were being rejected.? There were attempts issued and were rejected every time and sent back to us.? They were in the process issuing the refund.? The last notation I’m reading is that they are issuing a refund check of $

She signed up on 4/29/2016 for a trial period.  She signed up on ecigsbrand.com/ecpv01/.  On the bottom of the page are the terms and conditions.  It then asks for shipping information and to submit the payment.  It mentions that it will charge $99.95 on the 15th day and $64.95...

every 30 days until you cancel.   We sent her a confirmation email regarding the terms once again.  This has been restated multiple times.  We also mention we have a 30 day money back guarantee.  We allowed her to return part of her order and refunded her the full $59.95 on June 13, July 13, and August 12.

She signed up on 8/24/2016 for a trial period.  She signed up on [redacted]/ecpv01m/.  On the bottom of the page are the terms and conditions.  It then asks for shipping information and to submit the payment.  It mentions that it will charge $99.95 on the 15th day and $64.95...

every 30 days until you cancel.   We sent her a confirmation email regarding the terms once again.  This has been restated multiple times.  We also mention we have a 30 day money back guarantee.  She was rebilled on 9/8/16, well within our 30-day money back guarantee.  We issued her a partial $50 refund on 9/22/16 and will issue the remaining $49.95 when we receive the product.  The full return action has been set up.

When he spoke with an agent on 11/30, the agent informed him it was not a gift.  The conditions clearly state the product will be shipped and he will be charged for the item, and he agreed to these terms.  There was an attempt to issue a 11/30 refund and it was issued.  The...

cancellation and refunds were being rejected.  There were 3 attempts issued and were rejected every time and sent back to us.  They were in the process issuing the refund.  The last notation I’m reading is that they are issuing a refund check of $29.95.

February 15, [redacted] had signed up for a free trial for the vapor trial kit.  All that she was responsible for paying at the moment was $4.99 for the shipping.  This signed them up for a 15 day trial to send it back or keep it, in which case they would keep it and pay the fee.  We...

could have given her a full refund if she would have said.  If she sends the product back to us, we are willing to give her the other half of her refund. She has until April 1 to send it back and receive the other half of her refund.  This refund policy was told to her and also stated on our website.

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