E-Commerce Exchange Reviews (1)
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E-Commerce Exchange Rating
Description: Credit & Debt Counseling
Address: 1720 E Garry Ave #236, Santa Ana, California, United States, 92705-5826
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Review: We had merchant service with theese peopleThey processed some transactions for us but never put the funds in our bankOn November 12th our account was closedmonth later they try to do a chargeback for funding that was never placed into our account.Desired Settlement: They did a charge back for $and $
Business
Response:
This merchant contracted through our company to process credit cards through our processing center Priority PaymentsPriority Payments approves accounts, monitors accounts etc etcThis merchants 1st two transactions run through their system were immediately flagged as chargebacksPriority Payments immediately closed the merchant account and notified the merchantMerchant needs to work with Priority Payments if there are any funds due to either sideMerchant has been speaking with Priority to resolve their issues so I am unclear as to why they are complainng about usAgain, merchant needs to contact Priority to clear up
Sincerely,