E & D Auto Repair

Air Conditioner not repaired as stated by the business.

On October 5th,2011, I brought my 1986 Toyota truck into E & D Auto repair in Quitman Texas. My air conditioner was not cooling. The owner, [redacted], replaced a freon fitting, changed the oil in the compressor and charged the system with two cans of freon. Mr. [redacted] said he finished the job by doing a leak test which he said showed the system leak free and mechanically sound.
Five weeks later, the A/C system had again run out of freon and was not cooling. I took the truck back into E & D where [redacted] informed me he only guarantees his work for thirty days. When I asked him why the system was still leaking he replied "Well, the truck is old".
I decided not to have [redacted] continue work on the truck. I instead took it to a competitor in Mineola, Texas ([redacted] where a proper leak test (dye infused) revealed a leaky discharge hose. The hose was replaced and the system has worked fine ever since - even though "the truck is old".
The fact of the matter is [redacted] did not find the real source of the leak. It never was leaking from the freon fitting - it was leaking from the discharge hose. He never checked the entire system before declaring it "leak free".
He did not offer to do follow up repairs nor did he make any offer of compensation. He appeared to not actually care if I was happy with the service or not.