E L Harvey & Sons

I live in a tight nit neighborhhod. Other dumpsters close by, not with EL Harvey. If they have a busy week and there are a few extra bags on the ground, it all gets taken. Not Harvey, they left a bag of trach on the ground, apparently because the trtach bin was full. Now they just drove right by my bins todfay, guessin I may be late with payment. But, not call, no email, no advance warning. Going back to local trash p/u with better service.

My husband and I have been customers of Uptown Trucking for a few years nowWhile the trash/recycling service has been impeccible and always on time; the customer service (when you call to actually speak with someone) has been lacking As far as I can remember, we have never spoken with someone on the phone when trying to reach their office and have always had to leave a message I recently called them about a specific issue that we were having with a trash bin and it took a total of: One note in LARGE letters taped to the trash bin, one note in LARGE letters written on our statement that was submitted with our payment and TWO phone calls sandwhiched between the hand-written notes to finally get acknowlegement that our issue was being looked intoWe finally did get a reply but it took a LONG time and found it extremely frustating If you want excellent trash service (as we've felt has been the case) and don't feel that it is important to reach an actual person to resolve any issues you may have - then Uptown Trucking is an excellent company with curteous staffThat provides a great trash service on the pick up end of things But If it is important to you (as it is to us) to reach a real person by phone and have your issue resolved with in a timely manner (less than three weeks) then look elsewhere Our family's overall rating for this company is a B+