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E & M Custom Cabinets

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Reviews E & M Custom Cabinets

E & M Custom Cabinets Reviews (5)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Now this business has admitted their mistake and are willing to write off the majority of the amount they are claiming we owe.  We would like for the entire amount to be written off.  This loan has since been paid off via Honda.  Again, we should not be responsible for their "mix up" in which we were contacted six months later.  Again, I am requesting the remainder be written off.  We originally made a payment of $100 due to threats of further collection.  We DID NOT sign an I Owe You, nor were we ever properly notified of this mix-up.  When a business makes a mistake, they account for it and make it right; not blame the consumer.
Regards,
[redacted]

Penske Honda will write off the remaining balance that is owed by [redacted] and [redacted].  The outstanding balance as of 01/31/2017 is $842.75.  This amount will be written off. Bruce H[redacted]

Hello Peggy,Thank you for the chance to help Mr. Chen with Revdex.com ID 10762967! We contacted Mr. Chen as soon as we became aware of his concerns and we addressed the following items within a few days and to his satisfaction: Refunded $540 for the purchase of second key Offered to mount and...

balance New Tires at no charge Furnished a loaner vehicle while the vehicle is being serviced Please let us know if additional follow-up is needed?  Thanks,Bruce Heath Area Vice President Penske Automotive Group 317-975-6372

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
First, my husband was called maybe twice; this is total untruth coming from Penske.  We are trying to do the fair and equitable thing.  I have attached a copy of our contract which shoes there was NO balance due at the time of sale.  Again, the refund we received was for cancellation of our GAP coverage we purchased on the vehicle we traded in.  Honda advised us we only had to put $57.25 down and the remaining amount from the extended warranty on our previous vehicle would be applied.  They DID NOT write this off.  The vehicle purchase was made on 5/26/16 and I have attached our bank record to show on 5/17/16, there was a debit amount to Penske Honda in the amount of $57.25.  The representative from Penske has not been honest with you in their response.  Again, we only want them to do the right thing.  Yes, I went ahead and made payment arrangements, as I advised the Revdex.com due to the fact that the representative began to threaten me with collection activity.  I am on disability and am not in the greatest health and do not need this added stress with my condition.  I have placed an asterisk on the line of the debit transaction.  Again, Penske Honda made this error and we should not be responsible for it as a consumer.
Regards,
[redacted]

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