I had a problem that was completely of my own doing. When I contacted customer service, the woman I spoke with was very friendly, knowledgeable, and helped me - even though the company did not make the mistake, I did. She was patient and helped me out, within the company's policies, and I was so happy to have such fantastic service. As a representative of the company, she definitely personified the spirit of customer service and care that the company advertises. I'm very impressed with how well I was treated.
I had a problem that was completely of my own doing. When I contacted customer service, the woman I spoke with was very friendly, knowledgeable, and helped me - even though the company did not make the mistake, I did. She was patient and helped me out, within the company's policies, and I was so happy to have such fantastic service. As a representative of the company, she definitely personified the spirit of customer service and care that the company advertises. I'm very impressed with how well I was treated.