E-Service, Inc.

Our office did respond last week it was faxed to the number listed,lm very disappointed this is happening we always  respond, now I have to re fax the response.please fix this because I aslo left a message the day I  fax my responce and no call back please fix this problem. I will call and...

re fax on monday

My son has Autism he is covered by Long Term Care Insurance FOR LIFE we visited the Urgent care and they put my account in collections. My first thought was to dispute (2014) it because long term care is 100% and always has been 100% free. So I spoke to the man handling my case because my credit report shows it was PAID and I couldn't remember what it was. He started talking about how LEGALLY even if my insurance paid and covered the mishap he still couldn't remove it from report and the money was still owed and he had my account opened. Even though by the Fair Credit Act he LEGALLY cannot do this. He is a shark looking for money talking like he invented the laws.. He even quoted that he has people apologize to him all the time with half a million dollars because he's always right and that he hangs up on people all the time because they irritate him. He wouldn't even let me finish talking and I didn't use a single cuss word. He talked over me he tried to say he was being nice by telling me the laws...please. I know children with better communication skills then this man. It's not that I can't afford it, it's that I'm not paying something that I don't owe? I mean come on? On a side note I've been to this Urgent care several times with the same insurance and the same illness and this was the only time something was reported unpaid. I had someone witness this conversation and they heard the whole thing.

John P[redacted] owner of E Services is giving the dental office managers and staff kick backs on the collections he is getting from my patient's accounts. In other words the more the dental managers send patients to collections the more money he pockets the more kickbacks he pays them. I found a signed contract between him and my front office girl giving her 15% of collection fees, so the more patient accounts she sent him the more money they both make. This is illegal and I was never made aware of it. He is a crook.

We here a E setvice Inc. would like to help you solve this problem.
On October 17,14 our office did contact the number on file that was listed for [redacted]. A female did answer the phone I thought it may be [redacted] , so I asked if it was her the women refuse to i.d herself! then asked if this was [redacted] phone number the women said I had the wrong number she asked [redacted] name I stated my name she then started asking what the call was about I then stated she said this was not his phone I said is this his phone or not or if she was screening the call I heard a man in the background say some word then grab the phone and say this
is [redacted] who is this with a big attitude.
(please note [redacted] stated he was in the car with his mother and when our office called.he stated in his own words his mother said he was not in (when in-fact he was )
I did ask if I was speaking to [redacted] he stated he was I did full i.d. myself and started to try explain my call , [redacted] became very rude and said I violated the law by not
Asking for the soc no. and date of birth and that I was a horrible person and that he got me now
and that hes coming after our office. I tried to deal with the account (very small balance) And all Mr. Gacia wanted to do is threaten our office, so I terminated the call.
( please not our office did verify we were talking to the right person, also the Mini
Miranda is on our collection Jetter so we are not require to say it each time we call )
On Oct 28,14 in the am [redacted] called we located the file did verify whom were
Were talking with. [redacted] she stated she bad a call from our office and that we violated the
law and she was in the back set of the car when our office called and she filed a complaint. she said that she recorded the call on her cell phone. 1 did explain she talk to the manager [redacted] and that I was the one that Called and I didn't violate any laws.
She kept say yes you did you know you did and also threaten our company. I explain if she thinks
we did she has the right to see an attorney if that's what she chooses .
She stated she would call back with the recorded call then [redacted] got on the phone again to
harass and threaten our office I terminated the call.
Up to this point still no concern about paying there account. Or mention of it.
(please note she call our office with threats when. she had never talk to our office before
it was [redacted] we talk to. )
 
ON the 28th of October our office was contacted by [redacted] 6 different occasions why?
1)  1st [redacted] calls
2) on the same call [redacted] get on the phone again (threats)
3)  [redacted] with [redacted] and [redacted] call re: a complaint when I was outside the office. A message was was givin to me no name of the person having a complaint.
4)  then [redacted] called around 5:10 pro asked for [redacted] and then
5)  [redacted] got on the phone again saying I violated the law and threaten
Our office again I terminated the call.
6)  [redacted] call back again saying he need the fax no.
IN CONCLUSTION- [redacted] AND [redacted] TOOK 11 DAYS TO CALL BACK WHY? IT IS VERY SIMPLE
THEY CHECKED OUT E SERVICE INC AND RELIZED THAT E SERVICE .INC.
HAS NEVER BEEN SUED OR HAD ANY VIOLATIONS OF ANY KIND
SO THEY NEW THAT THE ONLY WAY TO GET MONEY OUT OF E SERVICE  lNC
IS TO TRY TO CREATE A VIOLATION THAT WHY THEY KEEPT CALLING AND USED OTHER PEROPLE TO TRY GOT GET A VIOLATION AND WHEN THAT DIDN'T HAPPEN.
THEY FILED A COMPLAINT .
LET ME BE VERY CLEAR E SERVICE INC DIDN'T DO ANYTHING WRONG BUT CALL TO RESOLVE A BILL THAT THEY OWE. AND I BELIEVE WE WERE THE TARGET FROM THE BEGINNING  TO GET MONEY OUT OF OUR COMPANY.[redacted] AND [redacted] BOTH OWE OUR COMPANY AN APOLOGY. FOR FAUSE ALLIGATION, AND HARASSMENT  AND IF [redacted] CONTINUES TO CALL AND HARASS OUR OFFICE WE HERE AT E SERVICE INC WILL FILE ACTION.

We here a E setvice Inc. would like to help you solve this problem.

On October 17,14 our office did contact the number on file that was listed for [redacted]. A female did answer the phone I thought it may be [redacted] , so I asked if it was her the women refuse to i.d herself! then asked if this was [redacted] phone number the women said I had the wrong number she asked [redacted] name I stated my name she then started asking what the call was about I then stated she said this was not his phone I said is this his phone or not or if she was screening the call I heard a man in the background say some word then grab the phone and say this

is [redacted] who is this with a big attitude.

(please note [redacted] stated he was in the car with his mother and when our office called.he stated in his own words his mother said he was not in (when in-fact he was )

I did ask if I was speaking to [redacted] he stated he was I did full i.d. myself and started to try explain my call , [redacted] became very rude and said I violated the law by not

Asking for the soc no. and date of birth and that I was a horrible person and that he got me now

and that hes coming after our office. I tried to deal with the account (very small balance) And all Mr. Gacia wanted to do is threaten our office, so I terminated the call.

( please not our office did verify we were talking to the right person, also the Mini

Miranda is on our collection Jetter so we are not require to say it each time we call )

On Oct 28,14 in the am [redacted] called we located the file did verify whom were

Were talking with. [redacted] she stated she bad a call from our office and that we violated the

law and she was in the back set of the car when our office called and she filed a complaint. she said that she recorded the call on her cell phone. 1 did explain she talk to the manager [redacted] and that I was the one that Called and I didn't violate any laws.

She kept say yes you did you know you did and also threaten our company. I explain if she thinks

we did she has the right to see an attorney if that's what she chooses .

She stated she would call back with the recorded call then [redacted] got on the phone again to

harass and threaten our office I terminated the call.

Up to this point still no concern about paying there account. Or mention of it.

(please note she call our office with threats when. she had never talk to our office before

it was [redacted] we talk to. )
 

ON the 28th of October our office was contacted by [redacted] 6 different occasions why?

1)  1st [redacted] calls

2) on the same call [redacted] get on the phone again (threats)

3)  [redacted] with [redacted] and [redacted] call re: a complaint when I was outside the office. A message was was givin to me no name of the person having a complaint.

4)  then [redacted] called around 5:10 pro asked for [redacted] and then

5)  [redacted] got on the phone again saying I violated the law and threaten

Our office again I terminated the call.

6)  [redacted] call back again saying he need the fax no.

IN CONCLUSTION- [redacted] AND [redacted] TOOK 11 DAYS TO CALL BACK WHY? IT IS VERY SIMPLE

THEY CHECKED OUT E SERVICE INC AND RELIZED THAT E SERVICE .INC.

HAS NEVER BEEN SUED OR HAD ANY VIOLATIONS OF ANY KIND

SO THEY NEW THAT THE ONLY WAY TO GET MONEY OUT OF E SERVICE  lNC

IS TO TRY TO CREATE A VIOLATION THAT WHY THEY KEEPT CALLING AND USED OTHER PEROPLE TO TRY GOT GET A VIOLATION AND WHEN THAT DIDN'T HAPPEN.

THEY FILED A COMPLAINT .

LET ME BE VERY CLEAR E SERVICE INC DIDN'T DO ANYTHING WRONG BUT CALL TO RESOLVE A BILL THAT THEY OWE. AND I BELIEVE WE WERE THE TARGET FROM THE BEGINNING  TO GET MONEY OUT OF OUR COMPANY.[redacted] AND [redacted] BOTH OWE OUR COMPANY AN APOLOGY. FOR FAUSE ALLIGATION, AND HARASSMENT  AND IF [redacted] CONTINUES TO CALL AND HARASS OUR OFFICE WE HERE AT E SERVICE INC WILL FILE ACTION.

This company is a joke!!! I arrange payments with this company by Paying a large lump sum of money towards our dental debt that was supposed to be covered by my insurance. This company told me that if I pay $500 that I can make payments on the rest of my debt. Now this company calls me after making three payments and the large lump sum of money they don't except payments and then I have to pay the rest in full or they will sue me for the entire amount and interest and court costs. The guy was unprofessional he wouldn't let me talk and he claimed that I was yelling at him when he was yelling at me! Beware of this company lie lie lie! Especially beware of mark he wouldn't let me talk to the manager above him all he would do is let me talk to him and yell at me. Do not trust the guy Mark he's a sleazeball

Our office did respond last week it was faxed to the number listed,lm very disappointed this is happening we always  respond, now I have to re fax the response.please fix this because I aslo left a message the day I  fax my responce and no call back please fix this problem. I will call and...

re fax on monday

John P[redacted] owner of E Services is giving the dental office managers and staff kick backs on the collections he is getting from my patient's accounts. In other words the more the dental managers send patients to collections the more money he pockets the more kickbacks he pays them. I found a signed contract between him and my front office girl giving her 15% of collection fees, so the more patient accounts she sent him the more money they both make. This is illegal and I was never made aware of it. He is a crook.

Review: I was harassed by [redacted] he basically acted as an attorney stating the laws and telling me if payments were not made there would be more penalties which eservice added an estimate of 800.00 in fees. I paid payments of 400.00 and they did not make changes to credit report of payments. I called due to family emergency to request a hold on payment he just threaten me with attorney and fees. I called back and other staff lied stating they were the manager and then [redacted] got back on the phone and said I am the manager. The file has been transferred to a real attorney who is investigating the issue of the billing with dental office and eservice. I was informed eservice would not report on credit and did with their penalties showing 2300 on credit -now that I made disputes they had to make correcting it now shows 1500.Desired Settlement: Remove from my credit report due to the company adding the wrong debt amount on credit. of 2300+- I notified credit report and completed a report they have changed the amount. But eservice did not follow the fair credit laws and reported the wrong amount on credit. Due to the lies, threats from these collectors and fees charged this account needs to be removed from my report since they did not follow fair credit laws showing payments or correct amount. They took their fees only

Business

Response:

ON THE FILE WITH [redacted] OUR OFFICE RECEIVED THIS FILE FOR COLLECTIONS ON 2/6/13 OUR OFFICE SENT OUT NOTICE WITH NO RESPONES. OUR OFFICE CONTACTED HERON 2/25/14 SHE SAID SHE DID OWES THE MONEY AND SHE WAS ON THE ROAD SD WILL CALL BACK IN THE MORNING TO WORK OUT THE BILL. SHE NEVER CALL BACK AS SHE SAID SHE WOULD. THEN ON 3/16/13 OUR OFFICE CONTACTED HER SHE SAID SHE FEEL SHE DOES NOT OWE WANTED TO GO OVER THE I.S. REOPRT AND WE DID SHE OFFERED $200.00 MONTH ON A$2,395.54 BALANCE WE DID EXPLAIN OUR PLANS ARE PAYMENT IN FULL OR 1/2 OR 3RDS BUT WE DID GO OUTSIDE OF THE GUIDELINE TO WORK WITH HER AND IF SHE KEEPS HER PAYMENT WE WOULD NOT REPORT TO THE CREDIT. SHE AGAIN SD SHE WOULD CALL BACK IN THE MORNING AND SHE DID NOT.OUR OFFICE LEFT HER A MESSAGE TO CALL BACK.SHE CALLED BACK ON 3/20/13 SHE STATED WE WERE BEINGPUSHY WE EXPLAINED WE ACCEPTED HER OFFER NOW SHE NOT DEALING WITH IT AS SHE AGREED. SHE STATED AGAIN SHE WOULD CALL BACK TO SET UP THE PAYMENT PLAN.ON 3/25113 OUR OFFICE CALLED HER AGAIN BECAUSE SHE DIDN'T CB AND WE EXPLAINED THIS WAS THE FINAL CALLSHE THEN SET UP 3 CHECKS FOR THE END OF MARCH.APRIL MAY OF 2013. THEN SHE WILL NEED TO CALL BACK TO REVIEW. ON 5/22113 SHE CALLED OUR OFFICE SAID SHE NEEDS TO PULL HER PAYMENT . AT THIS TIME OLNY 400.00 HAD BEEN PAIDWE DID EXPLAIN THE FILE WILL REPORT TO THE CREDIT .(PLEASE NOTE HER ACCOUNT DIDN'T REP TO CBR UNTIL SHE PULLED HER PAYMENT)THE FILE WAS SENT TO AN ATTORNEY AND SHE AVOIDED THE ATTONEY OFFICE.

Review: On October 17, 2014 I received a call from a "No Caller Id" at 3:23 pm. I was driving so I had my mother answer the phone and receive the call. A gentleman on the other end asked for [redacted] and my mother informed him that [redacted] wasn't in and he then proceeded to say that "I have information concerning his kid." I heard that and then pulled over and got on the phone. He said "I don't know who you have answering your phone, but she was rude. If you don't care about this effecting your credit then I'll notate that." He asked me if I was [redacted], where I then said "yes", he then proceeded to say that "he has information regarding my kid." I asked what this was concerning and he began saying "it concerns a dental bill that was about to effect your credit." I was never fully verified to be the "correct" [redacted] that he was looking for. I then made him aware of that he did not verify my identity to make sure he was disclosing private information to the wrong [redacted]. The unidentified man then became agitated saying that I don't know what I am talking about and I said I was [redacted] which I am. However he never identified basic information such as my address, last four digits of my social, Birth-date. Basic information that a collector is suppose to address prior to discussing any financial obligation. I then asked him to speak with a supervisor and this is the point that he stated " I do not have time to deal with this" he then termed the call. This gentleman never gave me a Mini Miranda, he never validated he was speaking with the correct person, he terminated the call, he called with no caller I.D., he never Identified himself or his company after being asked several times for both. Each of these are violations of the Fair Dept Collection Practices Act.

October 28, 2014

My wife had called the original creditor to find out whom the account had been placed with (collection agency). Once she found out she then made contact with E Service where a man who identified himself as [redacted] answered the call. [redacted] then asked my wife her address she gave him the address in San Diego. [redacted] stated that he was not able to located anything in the computer. [redacted] then asked my wife her previous address she told him she did not remember. [redacted] then asked her what her name was again she gave her full name. He then told her that he found the account and said " Oh I see I spoke with someone on this before." My wife stated that he had spoke with her husband [redacted] about the issue. My wife then began to try to explain that he had made several FDCPA violations. [redacted] at that point became very upset and began to over talk my wife. My wife will take over the complaint from here. [redacted] statement: [redacted] then began talking over me while I was trying to explain that he did not identify my husband when he spoke with him. [redacted] refused to listen and just kept talking over me he kept saying that he does not break any laws. [redacted] kept saying if you have no recording you have no proof that I did anything. [redacted] then stated that he is going hang up and is not going to deal with people like me. [redacted] then told me to get a life and pay my bill. I was not able to discuss anything with him at all. [redacted] once again stated to me I have nothing to prove anything , [redacted] said I have nothing and he terminated the call once again. [redacted] again did not validate who I was via address,last four of SS number, DOB. He once again never read the Mini Miranda.

After this incident I then put the phone number into Google and found the company through the Revdex.com where it said [redacted] was the General Manager. I then made contact once again in an attempt to come to some sort of professional resolve and was told he was out of the office. I was then told to call back later. I called back around 5'oclock and asked for a "[redacted]". I was then connect with the same gentleman I had be speaking to on all previous contacts. He went on saying I wanted to discuss some improper practiced regarding one of his collectors, the gentleman went on and said that it was him that I had spoken to and he would not discuss anything further. He said I was just trying to "shake him down" and if I had anything further to discuss that I need to contact his attorney. I told him I had no problem contacting his attorney I would need the attorney's name and number. [redacted] then became even more agitated and changed the subject yet he never gave the attorney name or number. [redacted] once again stated that he does not break the law. He stated that he has never had any complaints, I informed him that he has 2 unanswered Revdex.com complaints. He said that I was incorrect that I was looking at the wrong company. I told him that is how I found out who the General Manager of the company was. I then asked [redacted] why he had told my wife and myself earlier his name was [redacted] . He said it was [redacted] and [redacted] was an alias of his. There was no discussion of the account I have no idea what the total was, and to top it off the bill was paid with the original creditor by my wife back when the visit took place. I told him that I was giving a cease and desist that I wanted no further contact from him via telephone or mail. [redacted] said that a cease and desist has to be in writing and terminated the call. I called back an [redacted] answered I asked for there fax number, I was transferred once again back to [redacted] I asked him for his fax number. [redacted] stated that he is not going to give me the number and I needed to stop calling due to harassing him. He stated that I threaten him which never took place. He once again stated that I was trying to shake him down and if I called back one more time I would see. I told [redacted] that I never threaten him and I needed the fax number to send the cease and desist. [redacted] then gave me the number and once again accused me of harassment.Desired Settlement: I would like an apology as well as the bill to be closed and nothing owed. I can take this to the Attorney General for the several violations that were made. Each violation that is chargable cost $1000 totaling $5,000. If [redacted] does not want to handle it as requested it leaves me no choice but to retain the attorney I have already spoke with.

Business

Response:

Our office did respond last week it was faxed to the number listed,lm very disappointed this is happening we always respond, now I have to re fax the response.please fix this because I aslo left a message the day I fax my responce and no call back please fix this problem. I will call and re fax on monday

Business

Response:

We here a E setvice Inc. would like to help you solve this problem.

On October 17,14 our office did contact the number on file that was listed for [redacted]. A female did answer the phone I thought it may be [redacted] , so I asked if it was her the women refuse to i.d herself! then asked if this was [redacted] phone number the women said I had the wrong number she asked [redacted] name I stated my name she then started asking what the call was about I then stated she said this was not his phone I said is this his phone or not or if she was screening the call I heard a man in the background say some word then grab the phone and say this

is [redacted] who is this with a big attitude.

(please note [redacted] stated he was in the car with his mother and when our office called.he stated in his own words his mother said he was not in (when in-fact he was )

I did ask if I was speaking to [redacted] he stated he was I did full i.d. myself and started to try explain my call , [redacted] became very rude and said I violated the law by not

Asking for the soc no. and date of birth and that I was a horrible person and that he got me now

and that hes coming after our office. I tried to deal with the account (very small balance) And all Mr. Gacia wanted to do is threaten our office, so I terminated the call.

( please not our office did verify we were talking to the right person, also the Mini

Miranda is on our collection Jetter so we are not require to say it each time we call )

On Oct 28,14 in the am [redacted] called we located the file did verify whom were

Were talking with. [redacted] she stated she bad a call from our office and that we violated the

law and she was in the back set of the car when our office called and she filed a complaint. she said that she recorded the call on her cell phone. 1 did explain she talk to the manager [redacted] and that I was the one that Called and I didn't violate any laws.

She kept say yes you did you know you did and also threaten our company. I explain if she thinks

we did she has the right to see an attorney if that's what she chooses .

She stated she would call back with the recorded call then [redacted] got on the phone again to

harass and threaten our office I terminated the call.

Up to this point still no concern about paying there account. Or mention of it.

(please note she call our office with threats when. she had never talk to our office before

it was [redacted] we talk to. )

My son has Autism he is covered by Long Term Care Insurance FOR LIFE we visited the Urgent care and they put my account in collections. My first thought was to dispute (2014) it because long term care is 100% and always has been 100% free. So I spoke to the man handling my case because my credit report shows it was PAID and I couldn't remember what it was. He started talking about how LEGALLY even if my insurance paid and covered the mishap he still couldn't remove it from report and the money was still owed and he had my account opened. Even though by the Fair Credit Act he LEGALLY cannot do this. He is a shark looking for money talking like he invented the laws.. He even quoted that he has people apologize to him all the time with half a million dollars because he's always right and that he hangs up on people all the time because they irritate him. He wouldn't even let me finish talking and I didn't use a single cuss word. He talked over me he tried to say he was being nice by telling me the laws...please. I know children with better communication skills then this man. It's not that I can't afford it, it's that I'm not paying something that I don't owe? I mean come on? On a side note I've been to this Urgent care several times with the same insurance and the same illness and this was the only time something was reported unpaid. I had someone witness this conversation and they heard the whole thing.