E-Service

Our office did respond last week it was faxed to the number listed,lm very disappointed this is happening we always respond, now I have to re fax the response.please fix this because I aslo left a message the day I fax my responce and no call back please fix this problemI will call and re fax on monday

We here a E setvice Incwould like to help you solve this problem On October 17,our office did contact the number on file that was listed for [redacted] A female did answer the phone I thought it may be [redacted] , so I asked if it was her the women refuse to i.d herself! then asked if this was [redacted] phone number the women said I had the wrong number she asked [redacted] name I stated my name she then started asking what the call was about I then stated she said this was not his phone I said is this his phone or not or if she was screening the call I heard a man in the background say some word then grab the phone and say this is [redacted] who is this with a big attitude (please note [redacted] stated he was in the car with his mother and when our office called.he stated in his own words his mother said he was not in (when in-fact he was ) I did ask if I was speaking to [redacted] he stated he was I did full i.dmyself and started to try explain my call , [redacted] became very rude and said I violated the law by not Asking for the soc noand date of birth and that I was a horrible person and that he got me now and that hes coming after our officeI tried to deal with the account (very small balance) And all MrGacia wanted to do is threaten our office, so I terminated the call ( please not our office did verify we were talking to the right person, also the Mini Miranda is on our collection Jetter so we are not require to say it each time we call ) On Oct 28,in the am [redacted] called we located the file did verify whom were Were talking with [redacted] she stated she bad a call from our office and that we violated the law and she was in the back set of the car when our office called and she filed a complaintshe said that she recorded the call on her cell phonedid explain she talk to the manager [redacted] and that I was the one that Called and I didn't violate any laws She kept say yes you did you know you did and also threaten our companyI explain if she thinks we did she has the right to see an attorney if that's what she chooses She stated she would call back with the recorded call then [redacted] got on the phone again to harass and threaten our office I terminated the call Up to this point still no concern about paying there accountOr mention of it (please note she call our office with threats whenshe had never talk to our office before it was [redacted] we talk to) ON the 28th of October our office was contacted by [redacted] different occasions why? 1) 1st [redacted] calls 2) on the same call [redacted] get on the phone again (threats) 3) [redacted] with [redacted] and [redacted] call re: a complaint when I was outside the officeA message was was givin to me no name of the person having a complaint 4) then [redacted] called around 5:pro asked for [redacted] and then 5) [redacted] got on the phone again saying I violated the law and threaten Our office again I terminated the call 6) [redacted] call back again saying he need the fax no IN CONCLUSTION- [redacted] AND [redacted] TOOK DAYS TO CALL BACK WHY? IT IS VERY SIMPLE THEY CHECKED OUT E SERVICE INC AND RELIZED THAT E SERVICE .INC HAS NEVER BEEN SUED OR HAD ANY VIOLATIONS OF ANY KIND SO THEY NEW THAT THE ONLY WAY TO GET MONEY OUT OF E SERVICE lNC IS TO TRY TO CREATE A VIOLATION THAT WHY THEY KEEPT CALLING AND USED OTHER PEROPLE TO TRY GOT GET A VIOLATION AND WHEN THAT DIDN'T HAPPEN THEY FILED A COMPLAINT LET ME BE VERY CLEAR E SERVICE INC DIDN'T DO ANYTHING WRONG BUT CALL TO RESOLVE A BILL THAT THEY OWEAND I BELIEVE WE WERE THE TARGET FROM THE BEGINNING TO GET MONEY OUT OF OUR COMPANY[redacted] AND [redacted] BOTH OWE OUR COMPANY AN APOLOGYFOR FAUSE ALLIGATION, AND HARASSMENT AND IF [redacted] CONTINUES TO CALL AND HARASS OUR OFFICE WE HERE AT E SERVICE INC WILL FILE ACTION

John P [redacted] owner of E Services is giving the dental office managers and staff kick backs on the collections he is getting from my patient's accountsIn other words the more the dental managers send patients to collections the more money he pockets the more kickbacks he pays themI found a signed contract between him and my front office girl giving her 15% of collection fees, so the more patient accounts she sent him the more money they both makeThis is illegal and I was never made aware of itHe is a crook

This company is a joke!!! I arrange payments with this company by Paying a large lump sum of money towards our dental debt that was supposed to be covered by my insuranceThis company told me that if I pay $that I can make payments on the rest of my debtNow this company calls me after making three payments and the large lump sum of money they don't except payments and then I have to pay the rest in full or they will sue me for the entire amount and interest and court costsThe guy was unprofessional he wouldn't let me talk and he claimed that I was yelling at him when he was yelling at me! Beware of this company lie lie lie! Especially beware of mark he wouldn't let me talk to the manager above him all he would do is let me talk to him and yell at meDo not trust the guy Mark he's a sleazeball