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E Z Home Exteriors

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E Z Home Exteriors Reviews (1)

Review: In Dec 2009, I contracted with Ez Home Exteriors for a new roof. I asked if new wood was needed and told, no. I asked about the warrenty and was told that it was 5 yrs. The roof was not put on until Mar 2010 and paid in full 3/31/10. In Aug 2010, I had to call the company because shingles had come off of the dormer. Since that time, shingles have continued to come off of the roof. Oct 2010 I had to contact a lawyer. This has resulted in extensive property damage to the 3rd fl, master bedroom and linen closet. The paneling on the 3rd fl has water/black mold damage, in the master bedroom 13 ceiling tiles and ceiling fan are water damaged and water leaked in the linen closet. I have asthma and am allergic to mold. The paneling will need to be removed/replaced and free of mold, replace ceiling tiles/ensure area is free of mold and ceiling fan replaced. There is also an electrical outlet on the damaged wall on the 3rd fl that will need to be replaced as to not cause an electrical fire. I contacted the company to get this issue resolved in June. I was informed that there was a limited 1 yr warranty on the roof and the company assumes no responsibilty for any damages. The contract that I have from the company has checked off that they were installing dimensional shingles on my roof. Dimensional shingles have two layers of shingles material bonded together which makes for a better shingle with better wind and hail protection. The roofing company came out on 6/24 and looked at the missing shingles, damage to my property and checked the gutters for debris. I was informed that the gutters were debris free. I reced an email from them on 6/26 informing me that the damage was caused by extreme weather, exceeded their warranty and that I had chosen a 3 tab shingle with low wind rating. Futhermore, for 325.00 they would repair my roof. A contractor informed me that the shingles were put on incorrectly, will continue to slide off the roof due to the type of nails used and a complete tearoff and new wood.Desired Settlement: 5985.00 refund 1500.00 property damagereplacement of paneling 3rd flclean /remove black moldreplacement of any studs or materialsreplacement of ceiling tilesclean/remove moldreplace ceiling fanreplace electrical outlet on paneled wall

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attached

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[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

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Description: HOME IMPROVEMENTS, PATIO & DECK BUILDERS, ROOFING CONTRACTORS, SIDING CONTRACTORS, CONSTRUCTION & REMODELING SERVICES, WINDOWS - INSTALLATION/SERVICE, OVERHEAD GARAGE DOORS, COUNTER TOPS, DOORS, KITCHEN CABINETS & EQUIPMENT-HOUSEHOLD, STORM WINDOWS & DOORS, WINDOWS, HOME IMPROVEMENTS- ADDITIONS, PATIO DOORS, DOORS - INSTALLATION, KITCHEN & BATH DESIGN, BASEMENT - REMODELING, BATHROOM REMODELING, SOFFIT & FASCIA, KITCHEN REMODELING, HOME REPAIR & MAINTENANCE, KITCHEN & BATH-DESIGN & REMODELING, CONTRACTORS-GENERAL

Address: 3431 5th Ave, N Versailles, Pennsylvania, United States, 15137

Phone:

+1 (412) 678-7008
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Website:

www.ezexteriors.com


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