E Z Smog

Review: I am sure MR [redacted] / EZ Smog, drilled a hole in the evap hose of my Nissan truck to invoke a functional check: FAIL smog check. When the smog test failed I took the Nissan to a trusted repair service ([redacted]) to be tested and repaired. they (tommy's) found only one hole in the entire evap system, photographed it then repaired it. the photograph depicts a new fresh perfect round drill hole in the old evap hose.

Product_Or_Service: smog check

Order_Number: XXXXX

Desired Settlement: DesiredSettlementID: Other (requires explanation)

please look in to this fail history and see who else he has fraud. I do want my money back. I had to get another smog check somewhere else.

Business

Response:

Initial Business Response

I am responding to the above customer complaint. The person who wrote this complaint is slandering me and my business all over the internet with lies. For the record, I have NEVER been accused by the Bureau of Automotive Repair for drilling holes in EVAP cannisters or anything remotely close. If this person has an issue with how I smogged their car, they need to file a complaint directly with the Bureau of Automotive Repair! If the BAR believes there is any issue with my smog on this vehicle they will investigate the issue thoroughly! Since I am licensed through BAR and they are the experts in this field, this is the proper avenue for customer complaints in order to weed out fraudulent claims from valid ones.