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Eagle Eye Photography

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Reviews Portrait Photographers, Photography for Sale Eagle Eye Photography

Eagle Eye Photography Reviews (4)

This is the email that shows the 8xpersonal wedding album order receipt, sent to *** *** *** ***, on 10/27/Our view of the complaint is that the terms of the contract
have been successfully fulfilled by Eagle Eye PhotographyThe pictures used in her album were the pictures that were handpicked by herself, and approved by her, from ***I ask my clients to select their images that they want to use in the album and place the images in a folder titled "Favorites." I then use these EXACT files as the content for her albumShe complained that the images contained a "red hue", but, like I said, she approved all imagesTherefore, if there was a red hue to the images in her album, this is a production issue and not a photography issueIf there was a red hue on my images, she would have seen them while viewing them during the initial proofing stageHence, this is why I encouraged to reach out to Collages.net regarding the quality of these imagesThere was no clause in her service agreement that included a personal edit from myself (the photographer)Her package did not include this kind of editAs far as not responding to her harrassing inquiries, everything had been fulfilled from Eagle Eye Photography

Revdex.com spoke with the business who stated that he needed Ms*** to provide a copy of the contract for the services, as well as the 8xalbum in order to do a quality analysis of the pictures in questionThe business also stated they would be willing to provide an upgraded wedding album on photo paper, though it would not be leather bound

The customer let Revdex.com know that she is accepting the offer from the business of the upgraded album with her desired changes made, and will work with Revdex.com to facilitate acceptance of the offer.

Review: Our wedding album photos that was delivered was not the photos that we had chosen, the images rendered contained a red hue, the photos were not personally edited by the photographer, and the photo album was not what had been agreed upon. On November 3rd we emailed him regarding this unfortunate mishap. He agreed that this service was not up to his standards or ours and that it would be fixed. Since then we have not heard from him about our photo album delivery and he has not responded to any emails, phone calls, or text messages from us.

We've emailed, called and sent text messages on several occasions to get our photo album delivered. The dates of communication are as follows:

1) January 7, email

2) January 21st, text message

3) February 3rd, email

4) February 3rd, text message

5) February 22nd email

6) February 25th email through website

7) February 25th phone call

8) March 3rd phone call

He agreed that this service was not up to his standards or ours and that it would be fixed. Unfortunately with all the above emails and phone calls, we have not heard anything from him since then and it is now going 10 months since our wedding day and there is no indication of when the photo album will be finished and delivered.Desired Settlement: We want the delivery of the order that was agreed upon when we contacted him

Business

Response:

This is the email that shows the 8x10 personal wedding album order receipt, sent to [redacted], on 10/27/14.

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Description: Photography Sales

Address: 2388 Prince John Ct, Quinton, Virginia, United States, 23141-0402

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eagleeyephotography.squarespace.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Eagle Eye Photography, but after several inspections we’ve come to the conclusion that this domain is no longer active.

This website was reported to be associated with Eagle Eye Photography.


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