Initial Business Response / [redacted] (1000, 6, 2015/09/30) */ Contact Name and Title: [redacted] Contact Phone: [redacted] Contact Email: [redacted] @mydentist.net September 30, Complaint ID#: XXXXXXXX To whom it may concern: This letter is in response to the claim submitted by a patientCharges that are currently on his ledger are from treatment rendered to both the patient and his familyThe treatment was submitted to what we knew to be his insurance company but yet we heard no word from them for quite some time despite repeated resubmissionsBecause the insurance company was known to be slow in the past, we continued to send the patient statements and waitedWhen we started collection calls, the patient responded to us that the insurance company was incorrectWe changed the insurance information and submitted to the new insuranceWhen the new insurance informed us they would not pay as this patient was no longer insured with them and they had no funds left in his company's account, we informed the patient of this outcome It is an unfortunate situation that will have no positive resolution and therefore in the interest of time, we will remove the balance and close this caseShould you have any further questions feel free to call me at the number listed below Sincerely, [redacted]
May 26, Complaint ID#:">*** Consumer: *** *** To whom it may concern: This letter is in response to the claim submitted by our patient, *** ***. Charges are from treatment rendered to her, after our dental hygienist explained to her why she would need the treatment. At this time it is an unfortunate situation that will have no positive resolution and therefore in the interest of time we will remove the balance and close this caseShould you have any further questions feel free to call me at the number listed belowSincerely, *** ***
Initial Business Response /* (1000, 6, 2015/09/30) */
Contact Name and Title: [redacted]
Contact Phone: [redacted]
Contact Email: [redacted]@mydentist.net
September 30, 2015
Complaint ID#: XXXXXXXX
To whom it may concern:
This letter is in response to the claim submitted by a...
patient. Charges that are currently on his ledger are from treatment rendered to both the patient and his family. The treatment was submitted to what we knew to be his insurance company but yet we heard no word from them for quite some time despite repeated resubmissions. Because the insurance company was known to be slow in the past, we continued to send the patient statements and waited. When we started collection calls, the patient responded to us that the insurance company was incorrect. We changed the insurance information and submitted to the new insurance. When the new insurance informed us they would not pay as this patient was no longer insured with them and they had no funds left in his company's account, we informed the patient of this outcome.
It is an unfortunate situation that will have no positive resolution and therefore in the interest of time, we will remove the balance and close this case. Should you have any further questions feel free to call me at the number listed below.
Sincerely,
[redacted]
Initial Business Response / [redacted] (1000, 6, 2015/09/30) */ Contact Name and Title: [redacted] Contact Phone: [redacted] Contact Email: [redacted] @mydentist.net September 30, Complaint ID#: XXXXXXXX To whom it may concern: This letter is in response to the claim submitted by a patientCharges that are currently on his ledger are from treatment rendered to both the patient and his familyThe treatment was submitted to what we knew to be his insurance company but yet we heard no word from them for quite some time despite repeated resubmissionsBecause the insurance company was known to be slow in the past, we continued to send the patient statements and waitedWhen we started collection calls, the patient responded to us that the insurance company was incorrectWe changed the insurance information and submitted to the new insuranceWhen the new insurance informed us they would not pay as this patient was no longer insured with them and they had no funds left in his company's account, we informed the patient of this outcome It is an unfortunate situation that will have no positive resolution and therefore in the interest of time, we will remove the balance and close this caseShould you have any further questions feel free to call me at the number listed below Sincerely, [redacted]
May 26, Complaint ID#:">*** Consumer: *** *** To whom it may concern: This letter is in response to the claim submitted by our patient, *** ***. Charges are from treatment rendered to her, after our dental hygienist explained to her why she would need the treatment. At this time it is an unfortunate situation that will have no positive resolution and therefore in the interest of time we will remove the balance and close this caseShould you have any further questions feel free to call me at the number listed belowSincerely, *** ***
Initial Business Response /* (1000, 6, 2015/09/30) */
Contact Name and Title: [redacted]
Contact Phone: [redacted]
Contact Email: [redacted]@mydentist.net
September 30, 2015
Complaint ID#: XXXXXXXX
To whom it may concern:
This letter is in response to the claim submitted by a...
patient. Charges that are currently on his ledger are from treatment rendered to both the patient and his family. The treatment was submitted to what we knew to be his insurance company but yet we heard no word from them for quite some time despite repeated resubmissions. Because the insurance company was known to be slow in the past, we continued to send the patient statements and waited. When we started collection calls, the patient responded to us that the insurance company was incorrect. We changed the insurance information and submitted to the new insurance. When the new insurance informed us they would not pay as this patient was no longer insured with them and they had no funds left in his company's account, we informed the patient of this outcome.
It is an unfortunate situation that will have no positive resolution and therefore in the interest of time, we will remove the balance and close this case. Should you have any further questions feel free to call me at the number listed below.
Sincerely,
[redacted]