Eagle Management

My wife and I purchased a Nissan RogueMy family and I typically make 6-hour round trips every Sunday, so a reliable vehicle was mandatory Within a year, we began having issues, the car would cut off leaving my family and I stranded on the side of the roadThe cause of the issue? The infamous CVT.There were several TSBs related to the CVT, most notably: NTBXX-XXXb 2008-Rogue; Reduced Performance due to CVT Fluid Temperature Protection LogicUpon taking the vehicle to the dealership, we were told that there was nothing wrong with the vehicleThe issue persistedMonths later they offered to put us in a new vehicle: a Nissan RogueWe had the Nissan Rogue for about monthsIt began having the same issuesWhen bringing this up to the dealership along with a couple other concerns, they began to search for a new vehicle for usMonths later, they found a Nissan Sentra that they would deliver to us, had less payments, smaller loan, would take us out of negative equity, had more featuresUpon delivery of the vehicle and the paperwork, we noticed the price was now far greater that previously mentionedThe cost of the car was a whopping $29,Base model Sentra's go for $15,The absolute top of the line model is $19,And we by no means have the top of the line modelWhen asked why we were being sold a vehicle at nearly twice its value, we were given a bunch of jargon about financing fees, equity, value of the other car and what was left owed on it, etcAfter arguing with the salesman for a while about how we were told otherwise and about how we have an unreliable vehicle that Nissan will not fix, we settled on an agreementWe would take the offer and the difference of cost for the Rouge would be credited to our accountWe reluctantly agreedTrusting them with this deal was our second mistakeDealing with them originally was our firstThey gave us the Sentra and took the issue-riddled RogueWe have had our Nissan Sentra for about months nowThe vehicle was brand new and only has about 6,miles on it (due to our ~420mi trips every Sunday)Began having the same issuesThe build number for the Nissan Rogue CVT is [redacted] the build number for the Nissan Sentra CVT is [redacted] If you know anything about transmissions and their build code, then you know that there's practically no difference between the twoUpon bringing our Nissan Sentra to the dealership, we were told that they knew that there were issues with the CVT in the model Sentra, but that it did not effect our vehicle in particular and that the issue was most likely a "loose fuel cap." As a technician myself, I am certain that is not the issue for several reasons: 1.) I am not the it that they presume I am2.) I am a certified technician, even holding multiple credentials for Nissan and Infiniti vehicles3.) I know how to tighten the effing fuel cap4.) The Nissan Sentra has a "Loose fuel cap warning indicator" which never displayedThe MIL light could also illuminate for this concern if it caused emissions to increase by times, which would be the case with a loose fuel capThe MIL never illuminatedI feel that if the "fuel cap was loose", both the Fuel Cap Warning Indicator as well as the MIL would have turned on, especially if it caused the vehicle to enter a fail-safe mode (CVT one, at that) causing the RPMs to rise while the vehicle slows to a stop (such as when the CVT slips out of gear)With their logic, if they consider this issue to be related to a "loose fuel cap" yet the Cap Warning/MIL indicators never turned on, wouldn't THAT be an issue with the vehicle in itself? Yet according to them, there's no issueI guess leaving you stranded along the side of the road was the upsale-addon that tacked on that extra $15,5.) There are several TSBs for the 2012-Nissan Versa and Sentra: NTBXX-XXXa XXXX-XXXX Nissan Versa, Centra; CVT Valve Body Replacement with Confirmed DTC / NTBXX-XXX SERVICE CAMPAIGN XXXX-XXXX Nissan Sentra/Note/Versa; CVT Reprogramming / NTBXX-XXX NS-CVT Fluid Service Information / NTBXX-XXXb XXXX-XXXX Nissan Sentra; Intermittent Low Engine RPM at Idle or Stops Running Coming to a StopThe dealership persisted on telling me that there was nothing wrong with my vehicle, not even offering to look further into the issue and/or give us a loaner vehicle until the issue is resolvedInstead, they just turned us awayWe cannot even trade this vehicle in to any other dealership due to the negative equity and outrageous cost of the vehicleWe have been denied service and continuously offered unreliable, malfunctioning vehicles while tacking on the cost of the previous vehicle to the new oneWe are now stuck with an unreliable Nissan Sentra at twice its value and no way out

My wife and I purchased a 2012 Nissan Rogue. My family and I typically make 6-hour round trips every Sunday, so a reliable vehicle was mandatory.
Within a year, we began having issues, the car would cut off leaving my family and I stranded on the side of the road. The cause of the issue? The infamous CVT.There were several TSBs related to the CVT, most notably: NTBXX-XXXb 2008-2012 Rogue; Reduced Performance due to CVT Fluid Temperature Protection Logic. Upon taking the vehicle to the dealership, we were told that there was nothing wrong with the vehicle. The issue persisted. Months later they offered to put us in a new vehicle: a 2014 Nissan Rogue. We had the 2014 Nissan Rogue for about 6 months. It began having the same issues. When bringing this up to the dealership along with a couple other concerns, they began to search for a new vehicle for us. Months later, they found a 2014 Nissan Sentra that they would deliver to us, had less payments, smaller loan, would take us out of negative equity, had more features. Upon delivery of the vehicle and the paperwork, we noticed the price was now far greater that previously mentioned. The cost of the car was a whopping $29,000. Base model 2014 Sentra's go for $15,990. The absolute top of the line model is $19,640. And we by no means have the top of the line model. When asked why we were being sold a vehicle at nearly twice its value, we were given a bunch of jargon about financing fees, equity, value of the other car and what was left owed on it, etc. After arguing with the salesman for a while about how we were told otherwise and about how we have an unreliable vehicle that Nissan will not fix, we settled on an agreement. We would take the offer and the difference of cost for the Rouge would be credited to our account. We reluctantly agreed. Trusting them with this deal was our second mistake. Dealing with them originally was our first. They gave us the Sentra and took the issue-riddled Rogue. We have had our 2014 Nissan Sentra for about 3 months now. The vehicle was brand new and only has about 6,000 miles on it (due to our ~420mi trips every Sunday). Began having the same issues. The build number for the Nissan Rogue CVT is [redacted] the build number for the Nissan Sentra CVT is [redacted] If you know anything about transmissions and their build code, then you know that there's practically no difference between the two. Upon bringing our 2014 Nissan Sentra to the dealership, we were told that they knew that there were issues with the CVT in the 2015 model Sentra, but that it did not effect our vehicle in particular and that the issue was most likely a "loose fuel cap." As a technician myself, I am certain that is not the issue for several reasons: 1.) I am not the it that they presume I am. 2.) I am a certified technician, even holding multiple credentials for Nissan and Infiniti vehicles. 3.) I know how to tighten the effing fuel cap. 4.) The 2014 Nissan Sentra has a "Loose fuel cap warning indicator" which never displayed. The MIL light could also illuminate for this concern if it caused emissions to increase by 1.5 times, which would be the case with a loose fuel cap. The MIL never illuminated. I feel that if the "fuel cap was loose", both the Fuel Cap Warning Indicator as well as the MIL would have turned on, especially if it caused the vehicle to enter a fail-safe mode (CVT one, at that) causing the RPMs to rise while the vehicle slows to a stop (such as when the CVT slips out of gear). With their logic, if they consider this issue to be related to a "loose fuel cap" yet the Cap Warning/MIL indicators never turned on, wouldn't THAT be an issue with the vehicle in itself? Yet according to them, there's no issue. I guess leaving you stranded along the side of the road was the upsale-addon that tacked on that extra $15,000. 5.) There are several TSBs for the 2012-2015 Nissan Versa and Sentra: NTBXX-XXXa XXXX-XXXX Nissan Versa, Centra; CVT Valve Body Replacement with Confirmed DTC / NTBXX-XXX SERVICE CAMPAIGN XXXX-XXXX Nissan Sentra/Note/Versa; CVT Reprogramming / NTBXX-XXX NS-3 CVT Fluid Service Information / NTBXX-XXXb XXXX-XXXX Nissan Sentra; Intermittent Low Engine RPM at Idle or Stops Running Coming to a Stop. The dealership persisted on telling me that there was nothing wrong with my vehicle, not even offering to look further into the issue and/or give us a loaner vehicle until the issue is resolved. Instead, they just turned us away. We cannot even trade this vehicle in to any other dealership due to the negative equity and outrageous cost of the vehicle. We have been denied service and continuously offered unreliable, malfunctioning vehicles while tacking on the cost of the previous vehicle to the new one. We are now stuck with an unreliable 2014 Nissan Sentra at twice its value and no way out.