EAlarm of New York- Vector Security Authorized Dealer

Tell us why here...this customer has been released of her contract to [redacted] and reimburse for her monitoring/servicesHowever we can not reimburse her for equipment that was installed [redacted] made attempts to resolve this issue with new extra equipment and reimbursing her for the central station monitoring with free services moving forwardhowever the customer still says she wants to cancelso at this time she was released of her opligation to [redacted] but we can not will not receive a refund for equipment that was install and she still has position of