Earhart Propane Reviews (%countItem)
Oct 15, 2019
On Sept 20, 2019, called and told Earhart they needed to come pick up their tank. Tank is still in my yard.
Earhart needs to come and pick up their nasty tank out of my front yard.
Our company's standard lead time regarding equipment retrieval is approximately two weeks, weather dependent. We arrived to the *** property on October 28, 2019 and retrieved our propane equipment. On behalf of Earhart/Hi-Grade Propane, we sincerely apologize for any inconvenience the *** family may have incurred.
Sep 24, 2019
We have been asking since May to have our rented propane tank power washed and painted, but it has not been done, despite repeated promises.
I would like the propane tank power washed and painted as promised ASAP.
Filled more than paid for then took additional put of account after acknowledging they made an error and knew we couldn't pay more at time
I would like the $125 extra that was taken out after my oil delivery reimbursed. The amount i was charged when the appontment was set should have beeb all i had to pay. Considering, thats how it works..
's pay terms are "Pay In Advance". Customer called to order 150 gallons and paid in advance with a credit card they authorized for use. Order was accidentally entered as a fill the tank. This means the driver filled her tank which ended up being 236.80 gallons. We recognized the error after delivery and attempted to call customer 3 times to resolve. Options were to authorize us to pump out the extra gallons or pay for the additional gallons. Due to no response from customer we charged the card that was authorized for use. The card had a minimum limit that it allowed us to charge so it was ran 4 times and then wouldn't allow further transactions. Customer still owes $67.24.
I had been a customer of Earhart fro 25+ years. We sold our house and I contacted them to discontinue delivery of oil to the property. At the time we had a considerable credit built up and I was told Earhart would be forwarding the money to us. It has been 4 weeks since they contacted and I still haven't received the money that they owe me. I contacted Earhart on Monday, of this week and I was informed that they only write checks on Thursday and that I needed to give them time to get it to me. This is not only bad business but also bad customer service. I never had any trouble with the company as far as delivering oil to the house in a timely manner but then I was paying them in return. Now that it is their turn to reimburse me for the money that they owe me I can't get them to do anything. I don't think that I would use them again.
Earhart Propane Rating