Earl's Tire & Accessories

Revdex.com:At this time, I have not been contacted by Earl's Tire & Accessories regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
*** I understand you were not there to account for what happened but you have made statements in your responseWhen I came to your shop Noone was outside of the shop to even hear if I was comingBoth employees were inside before I made the uturn in front of your shopAnd I can be sure if you check your cameras you can be made aware of thatSecondly I understand it is required to inflate a tire however to continue to inflate the tire after the bubble is seen is negligenceIt was over inflated due to the lack of supervison on your employees partMaybe if headphones weren't on during his job a proper job would have been doneAnd yes I wasn't satisfied because when I opted for the option if a discount for the tire your employee wouldn't compromise with me at allI already purchased a tire because of the negligence at your shop and was turned out for a discountAt this point a discount is unneeded however the fact that I had to pay Full price because of your employee is why this claim is being made in the first place. In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
*** I understand you were not there to account for what happened but you have made statements in your responseWhen I came to your shop Noone was outside of the shop to even hear if I was comingBoth employees were inside before I made the uturn in front of your shopAnd I can be sure if you check your cameras you can be made aware of thatSecondly I understand it is required to inflate a tire however to continue to inflate the tire after the bubble is seen is negligenceIt was over inflated due to the lack of supervison on your employees partMaybe if headphones weren't on during his job a proper job would have been doneAnd yes I wasn't satisfied because when I opted for the option if a discount for the tire your employee wouldn't compromise with me at allI already purchased a tire because of the negligence at your shop and was turned out for a discountAt this point a discount is unneeded however the fact that I had to pay Full price because of your employee is why this claim is being made in the first place. In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

To whom it may concern, I was made to understand that this customer came driving her her car on a flat tire and could have heard her coming from a distanceTires are not made to be driven FLAT , a
simply nail which cause a tire to go flat can rouning a new tire if driven flat, which did customer didIn addition, any tire comes in we always inflate it so the customer can see the damagesIn this situation, the rep did inflate it which inresult notice a huge bubble cause from driving a flat tire couple of blockslike any other customer, if your tire is damage, a price is given for a replacment, and its the customer decision to either replace or put on his or her spareOur facilty did nothing wrong and all steps were taken as required to check a tirenevertheless, if this customer had pulled over immidiately and had her spare put on, her tire would had been ok to fix , patch or plugI am sorry if this customer was not satified, but we are not at fault to issue any refund, however, a future discount on new tires will be granted Thank you***

To whom it may concern, I was made to understand that this customer came driving her her car on a flat tire and could have heard her coming from a distanceTires are not made to be driven FLAT , a simply nail which cause a tire to go flat can rouning a new tire if driven flat, which did customer
didIn addition, any tire comes in we always inflate it so the customer can see the damagesIn this situation, the rep did inflate it which inresult notice a huge bubble cause from driving a flat tire couple of blockslike any other customer, if your tire is damage, a price is given for a replacment, and its the customer decision to either replace or put on his or her spareOur facilty did nothing wrong and all steps were taken as required to check a tirenevertheless, if this customer had pulled over immidiately and had her spare put on, her tire would had been ok to fix , patch or plugI am sorry if this customer was not satified, but we are not at fault to issue any refund, however, a future discount on new tires will be granted Thank you***