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EarMasters Reviews (2)

That we would like the issue resolved.Purchased hearing aides 4/23/13 they did not work for me. So returned the hearing aides on 6/26/13. The man who sold the aides to me claims he never received the hearing aides. Salesman's name is [redacted]. Repeatedly tried to have the salesman, credit the account he had me open to purchase the hearing aides. [redacted] is the charge card he had me use. I did not fully understand what was going on, but trusted him and what he told me to do. Have also notified [redacted], but they also are giving me the run a round. Really not sure what to do. Cannot hear well over the phone. If you could send me some suggestions via the mail, my niece will help me. We have exhausted all the avenues we know. Sincerely [redacted]Desired SettlementJust to acknowledge he received hearing aides and credit the account so I owe no money.

Deceitfully opened a credit card without disclosing that they would do this for a 30 day free trial. Immediately started receiving collection calls.This company did not disclose that they would open a credit card in my name for hearing aids for a 30 day free trial. They also had an older couple posing as fairgoers who were happy with the product but later realized they were hired to do this. I was not happy with the hearing aids at all and wanted to return them. He offered an additional 30 days and a $1,000.00 discount. But we were getting non-stop calls and letters from GE Capital demanding money. He was very pushy about keeping them. I returned them and insured the package for $4,000 as requested, I have a signed receipt that they received them but my calls are not being answered and I am still getting collection calls from GE Capital. This company's sales tactics are very deceitful and the product is not satisfactory.Desired SettlementI want a full credit for the returned product as promised and the credit card closed and any negative credit report removed. I was promised that I would not have to pay a penny if I was not happy with the product or service. I was completely dissatisfied with everything about these hearing aids and the companies practices.

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Description: Hearing Aids & Assistive Devices

Address: 12 Southwick St, Feeding Hills, Massachusetts, United States, 01030


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