June 11, To Whom It May Concern,This letter is a response letter to your complaint that you received on 5-5-The septic tank was properly installed per manufacturerMy installer is certified by [redacted] to install their unit along with all my employeesI did not provide the name because I did not want her contacting my foreman and aggravating himThere was a site visit with the local health department inspector, [redacted] representative and myselfAll parties determined that the installation was done according to code and that her existing drain fields that the new tank was suppose to hook to was not installed properly and the new tank would not work with her existing conditions so she needs to install new drain fieldsI shot all the piping with a transit level with home owner and all piping was installed at Gravel bedding was not needed or required as per manufacture rep onsite and back fill material was also found to be per codeI have attached a email that the home owner sent to the manufacture stating everything was good and she needed to apply for a septic repair and she was hoping to get funding from the county to pay for her drain fieldsAlso if you would like to contact the local health department inspector that was on site his name is [redacted] (###-###-####)The manufacturer reponsite was [redacted] (###-###-####)Should you have any questions or require any additional information please do not hesitate to call.Sincerely,
June 11, To Whom It May Concern,This letter is a response letter to your complaint that you received on 5-5-The septic tank was properly installed per manufacturerMy installer is certified by [redacted] to install their unit along with all my employeesI did not provide the name because I did not want her contacting my foreman and aggravating himThere was a site visit with the local health department inspector, [redacted] representative and myselfAll parties determined that the installation was done according to code and that her existing drain fields that the new tank was suppose to hook to was not installed properly and the new tank would not work with her existing conditions so she needs to install new drain fieldsI shot all the piping with a transit level with home owner and all piping was installed at Gravel bedding was not needed or required as per manufacture rep onsite and back fill material was also found to be per codeI have attached a email that the home owner sent to the manufacture stating everything was good and she needed to apply for a septic repair and she was hoping to get funding from the county to pay for her drain fieldsAlso if you would like to contact the local health department inspector that was on site his name is [redacted] (###-###-####)The manufacturer reponsite was [redacted] (###-###-####)Should you have any questions or require any additional information please do not hesitate to call.Sincerely,