[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
EarthCam received customer's order on August 17, and we proceeded with processing the orderWe received no request from the customer to process a refund until receiving a notification from the Revdex.com that customer submitted a complaint on August 19, Had we been contacted by the customer directly we would have honored his requestA refund has been processed as requested by the customer
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
EarthCam received customer's order on August 17, and we proceeded with processing the orderWe received no request from the customer to process a refund until receiving a notification from the Revdex.com that customer submitted a complaint on August 19, Had we been contacted by the customer directly we would have honored his requestA refund has been processed as requested by the customer