Earth Friendly Auto Body Group Reviews (2)
Earth Friendly Auto Body Group Rating
Description: AUTO REPAIR & SERVICE
Address: 350 5th Avenue, New York, New York, United States, 10118
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www.earthfriendlyautobody.com
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Review: This company offered a deal through Living Social for full interior and exterior auto detail and when I went to redeem the deal it says you have to make an appointment through email which I did and they gave me an appointment for May **, 2013 to only cancel the appointment two days before because they claimed they had construction on the building. My husband drove by the apparent address only to find an old firehouse which did not look to be anywhere near an auto detail business (he sent me photos through text). In the cancellation email they said they would get back to me with a date when I could bring in our vehicle. We are now in August and they have not answered any of my emails or voicemails in which I have asked for a refund since they never got back to me about re-scheduling the appointment.Desired Settlement: I would just like to have a refund on the amount that I purchased since they never performed the service I purchased. Thank you.
Consumer
Response:
At this time, I have not been contacted by Earth Friendly Auto Body Group regarding complaint ID [redacted].
Sincerely,
Review: I had bought a service from the website LivingSocial a few months ago for $75 to get my car detailed. I had emailed this company and called them to make an appointment and it took the 3rd call for them to respond to my inquiry for an appointment. The thing that bothers me is that they would never return the call but only contact you by email after you get nasty enough with them to know you mean business. I filed a complaint through LivingSocial and they told me it was too late to get a refund because that grace period had expired. I had an appointment that was cancelled due to a forecast that was supposed to rain...it never rained that day on May [redacted]. I emailed them last week and the excuse to date after I threatened to make a complaint to Revdex.com was that they are under massive renovation. You can imagine my frustration as I had bought this service on January [redacted]. I am requesting that they give me a refund at this point because they are not professional to their clients. They do not call and apologize for any inconvenience they simply brush you aside. I would like to have them give me my money back ASAPDesired Settlement: refund the money paid
Consumer
Response:
At this time, I have not been contacted by Earth Friendly Auto Body Group regarding complaint ID [redacted].
Sincerely,