Earth Safe

I had a very bad experience with this company and would strongly advise against hiring them. This was my experience. I got a couple quotes to put an egress window in to keep my 4 kids safe in my basement. I was newly divorced & in my first home alone. Dan Blair came and told me all the wonderful work he planned to do and sold me. He wasn’t the cheapest but I liked how he said the job would go. I needed to pay half the cost right out of the gate which was $2400. When they arrived, Dan was not with them. They pulled into my next door neighbors driveway and started to get to work. I was a bit nervous about that as I was new to the neighborhood and wasn’t sure how my neighbors would react to being on their property. I looked out the window at one point & saw my neighbor talking to the workers and all seemed fine. The men finished outside & came inside to do the framing. This is when I noticed the window was not centered so I told the worker to not frame it. I called Dan Blair to tell him that the reason I went with him was because he promised to put a window in centered on the space in my bedroom. He told me that wasn’t the case. That he could do that but it was going to cost me more money. He seemed very annoyed with me. I told him that I didn’t have any more money to give him & to just finish this window. Dan called the next day stating the guys took the wrong window and that he would come back in the spring and install the correct window. I agreed. The men left. The next day I had 3 visits from my neighbors and they weren’t pleasant. They guys left a decent amount of dirt on their driveway and apparently told them that they would clean it but did not. On the 3rd visit from them I was yelled at for going on their property without permission and TOLD that I was to clean their driveway the next day. Then I was told to never go on their property again. Again, I called Dan who told me he would clean it the next day and talk to my neighbor. The driveway was cleaned but Dan never spoke to my neighbor. We don’t speak to this day.
A month after they installed the window my son told me it was pouring water into his room from the new window. I called Dan Blair who came over and saw the damage. He got sump pumps, a shop vac & blowers to help clean up the gallons on water on my brand new carpets. There was mold already on my drywall & promised to take care of that and have my carpets professionally cleaned. Said he needed to dig a trench and put drainage in. His employee stated at that time that he thought they should have done that when he installed the window. Dan did dig the trench and put drainage in. He also put the correct sized window in at that time. He repeatedly told me he would take care of the window. At one point he did say that we could talk about the costs for the drainage. The drywall was cut out and replaced. Mudding was put on and left to dry. Carpets were never cleaned. My walls were damaged from the water and staples place in my walls to hold plastic up covering the window when installed. The staples are still there. My sprinkler system was broke as well as my invisible fence during the process. The trench was not filled in for a month making my yard very dangerous for my 4 kids & 2 dogs.
So today I received a bill for the remainder cost for the window. A bill I was told that I would never receive. On top of that, the job is not finished. The trench is not filled in. No steam cleaning done. Broken Invisible Fence & sprinkler. In my contract is states they would fill in the hole and grade the dirt away from the house. Bring nice topsoil in and paint any interior walls that were affected. I text Dan telling him I was confused about receiving the bill. He called telling me repeatedly how unappreciative I was for his work with the trench. He told me it wasn’t his fault that my basement flooded & that the work he did was out of the kindness of his own heart and how dare I be “pissed off” about a dumb Invisible Fence. He took responsibility for nothing. He even denied sending me the bill. Blamed the poor woman in the office for doing that. As he continued to get more aggressive on the phone I told him that the conversion wasn’t going well. That I would pay the bill but didn’t want his company back at my house. He said fine and hung up on me. Now I have a broken sprinkler, broken Invisible Fence, staples in my wall, painting that needs to be done, sanding & painting to be done in the closet, rugs to be professionally cleaned and a massive trench to fill. All at full price.

Don’t believe a word Dan Blair says. From what I have since been told, the drainage should have been put in when the window was installed. Dan claims this has never happened before. Everything that could have gone wrong, went wrong. Dan was extremely unprofessional and I wouldn’t recommend him to my worst enemy. He sent me this bill in the middle of a pandemic when I am unemployed and uncertain when I will be able to return as I work in an elementary school.

Contracted Earthsafe Environmental to install a radon mitigation system. Total cost $1600. $800 mailed to company prior to start of work,check cashed. Work commenced on 11/6/19. Work not completed as indicated in original proposal. Cracks in floor not sealed. Called to Dan B and spoke to him about completion of work and was told he would contact me. Second half of payment held awaiting for completion of work. No contact made for work completion. Called twice by office staff requesting payment. Remainder of payment made with check cashed on 12/4.
Repairs not completed, called company on 2 different occasions obtain repeat results of radon test with no return calls.