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Earthwise Reviews (2)

EarthWise House Cleaning has hours in this jobHer complaint lacks the truthThe problem is she expected my staff to be at her home for hours eachWhen in fact, it was man hours total — hours eachEven though she only purchased a hour coupon I scheduled people for hours eachShe misread the coupon and then she made up a story to get a refundThe coupon states "no refunds"My employees were rude, yet she was not even there for more than enough time to show them the homeShe said we left her house open and she didn't know itI called her and my staff called her multiple times for her to go home because we couldn't lock her houseI have text messages telling her we had left and she told me to run out the garage door after pushing the door buttonI told her we were already goneI contacted her after the 2nd time we were at her home and she was very happy with the job and even sent my staff a smiley faceShe complained that my staff wore an oversized topShe had the audacity to send me a text telling me I should fire my staffShe complained their caddy was unorganizedHow does she know what was used to clean when she was not even home? I did contact Angie's List timesHow would she know whether I did or not? I have had this business for over years with an impeccable reputationI had to go to an attorney and have them send her a Cease and Desist letter to stop her bullying and threateningI employ over families that work for meMany single momsI could have given her a refund, but it's the principal of itI will not bow down and allow someone to threaten me using the Angie's List venue or the Revdex.comI will continue with my lawsuit for deformation of character and deformation of my businessThank you, [redacted] Owner, EarthWise House Cleaning

EarthWise House Cleaning has 10 hours in this job. Her complaint lacks the truth. The problem is she expected my staff to be at her home for 7 hours each. When in fact, it was 7 man hours total — 3.5 hours each. Even though she only purchased a 6.5 hour coupon I scheduled 2 people for 3.5 hours...

each. She misread the coupon and then she made up a story to get a refund. The coupon states "no refunds". My employees were rude, yet she was not even there for more than enough time to show them the home. She said we left her house open and she didn't know it. I called her and my staff called her multiple times for her to go home because we couldn't lock her house. I have text messages telling her we had left and she told me to run out the garage door after pushing the door button. I told her we were already gone. I contacted her after the 2nd time we were at her home and she was very happy with the job and even sent my staff a smiley face. She complained that my staff wore an oversized top. She had the audacity to send me a text telling me I should fire my staff. She complained their caddy was unorganized. How does she know what was used to clean when she was not even home? I did contact Angie's List 3 times. How would she know whether I did or not? I have had this business for over 5 years with an impeccable reputation. I had to go to an attorney and have them send her a Cease and Desist letter to stop her bullying and threatening. I employ over 18 families that work for me. Many single moms. I could have given her a refund, but it's the principal of it. I will not bow down and allow someone to threaten me using the Angie's List venue or the Revdex.com. I will continue with my lawsuit for deformation of character and deformation of my business. Thank you,[redacted] Owner, EarthWise House Cleaning

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Address: 3825 Teakwood Pl, Colorado Springs, Colorado, United States, 80918-3031

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