I recently purchased a consumwr good and financed it with a different companyEast Carolina Financial eneded up buying out my loanI was never notifiedI started receiving phonecalls saying my payment was late ( I was asked to share my credit card information online, although the company I signed a contract with had that information)Which was not the case since my payment was not due until a month later than the time I received my phonecall, and the fact that my payment was an automatic draftI attempted to get some clarification from their manager who proceeded to call me namesI then was told that they had not seen the voided check which was why they called me about a late payment I have yet to recieve any information regarding my account with them, after being told that I was sent a "welcome letter," and information on how to make extra payments if needed I personally have no interest in doing business with this company for lack of professionalism
I recently purchased a consumwr good and financed it with a different companyEast Carolina Financial eneded up buying out my loanI was never notifiedI started receiving phonecalls saying my payment was late ( I was asked to share my credit card information online, although the company I signed a contract with had that information)Which was not the case since my payment was not due until a month later than the time I received my phonecall, and the fact that my payment was an automatic draftI attempted to get some clarification from their manager who proceeded to call me namesI then was told that they had not seen the voided check which was why they called me about a late payment I have yet to recieve any information regarding my account with them, after being told that I was sent a "welcome letter," and information on how to make extra payments if needed I personally have no interest in doing business with this company for lack of professionalism