East Coast Sealcoating, Inc.

At this time, I have been contacted directly by North Shore University Hospital regarding complaint ID ***, however my complaint has NOT been resolved because:*** *** contacted me by email on October * requesting my son's name, date of birth, and hospital where he stayed
I responded that day with the requested information, but have heard nothing since
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We have reached out to the consumer on 11/**/and have satisfactorily addressed the concerns that she has stated within the complaint We have also provided the name of our supervisor *** *** and her contact number ###-###-#### in case she has any further questions

We have previously responded to this complaint on ID #[redacted]This was our first response;We had an opportunity to review this customer/patient's complaint and confirmed that the payments that was paid on June **? were indeed for correct account balancesThere was a payment for $**on
June [redacted] for [redacted] date of service 04/**/and $**5? for [redacted]'s? date of service 5/**/2017? totaling $There was also a payment made for $on 6/**/for? [redacted]'s date of service? of 03/**/2017.? I've had the opportunity to speak with the customer/Patient and have apologized for his inconvenience and have confirmed with him that all of the payments that he has made were for valid accounts.? I've also confirmed with him that he has received the requested itemized bills from our office and have provided him my name and contact information in case he had any additional questions regarding his recent payments.? The customer / patient was pleased with my contact and has stated that his concerns have been satisfactorily addressed at this time