East End Customs Reviews (1)
East End Customs Rating
Description: Auto Customizing
Address: 3302 Williamsburg Rd, Richmond, Virginia, United States, 23231-2355
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Review: Mechanic , [redacted] , has not preformed vehicle maintenance as contracted to. We paid $900.00 in advance to have an engine replaced in our vehicle, with the balance of $400.00 to be paid upon completion. We were given a written statement with the work to be completed and total cost involved at the time of the vehicle pick up. We were informed by the mechanic it would take one week for repairs, however it has been over a month. For several weeks [redacted] has made excuses each time we contacted him about the delay and now he will not return our repeated attempts to contact him by phone. We have left several messages asking him to call us however he has ignored each attempt.Desired Settlement: We would like [redacted] to communicate with us about the repair or if he is no longer able to perform the maintenance, then we request he return our vehicle. We would also expect a refund.