East End Floral Shoppe

Review: The undersigned placed an order for six white double carnation wrist corsages with a blue ribbon and thirty five boutonnieres(white with blue ribbons) and five blue boutonnieres. The gentleman taking the order quoted $7.50 for each wrist corsage and $1.50 for boutonnieres.My sister picked up the order on 4/26 because it was needed for church service on 4/27.When calling back an unidentified female employee talked down to me and noted the order she sent was correct, based on the way it was written up and that wrist corsages should have been more than $7.50. She sent the six wrist corsages and thirty five white carnations(long stem) and five (long stem) blue colored carnations.These could not be pinned on anyone for the Sunday service. The $97.50 was charged to my Discover card. On Monday 4/28/14 I went to the store on my way to work. She showed me the order noting it just had white but not carnations. I never received a call for clarification. I kept flowers in refrigerator and took them back. This lady was rude. I noted I would report this dispute to Discover. She then asked for my card and gave me a credit to my Discover for $52.50. I told her I had been a customer there since 1967, she threw her hand at me and walked away. She was talking with someone upstairs who also did not come forward to assist me.. She did say she knew who took the order but never apologized. She was blaming me for their mistake.Poor customer service.Desired Settlement: A written apology for an incorrect product and poor customer service.