East Sakura Buffet Restaurant

In response to the complaint letter we received on 1/29/complaint ID [redacted] 1/12/ [redacted] *** , Mr*** and his party of One bill was issued for the whole party of One bill was issued for the whole party when they asked to check outThe party then requested to split the bill into two after the bill was presented to themOur server did this right away as requested and split the bill for the party accordinglyMr [redacted] was responsible for one of the split bill in the amount of However, he refused to payOur manager was there and tried to explain to Mr [redacted] about the billsHe still refused to payOur manager was there and tried to explain to Mr [redacted] about the billshe still refused to make a payment after talking to our managerThus our manager had to call the police and ask for assistancePolice Officers came in shortly after we called and assisted with the situation we had with Mr***In the presence of the police officers, Mr [redacted] was finally willing to make payment for his billMr [redacted] did not make payment for his whole bill only three people out of the people in his party and the bill was split and calculated according as he requestedThe remainder of the bill after the split was paid by another person in the party

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
[That is a statement by the restaurantI didn’t walk in with a party of 10! If you look at your cámara the night I walked in the restaurant you will see that I walked through those door with peopleBefor being waited on I told the server that it was a separate bill and partyYes I did refuse to pay the bill in the beginning and yes I did tell the manager to call the police because they wanted me to pay for something that wasn’t true and they also wanted me to tip them after there bad service / managements behaviorI don’t mind tipping someone for there good service And that she gladly split the buill with no problem that is a lie she was upset cause I asked her to give me my separate check for my party of The manager called the police after I told her I wasn’t paying for a party of She called the police because I told her that she was stealing and that I wasn’t paying until the police cameShe continue to argue with me about paying the bill I refused to pay until officers arrived the police arrived the office clearly New what I was talking aboutI would like this place investigated for the fraudulent that they areI want you guys to ask for the video tape of me walking in with my party of and when I arrived to the table I stated to the server that it was a spread party then she said to me ohh no worrie no worries I put table together I said no I want a separate bill she said ok at the end this happens and I don’t think this place is honest and I will continue to state the facts that they are stealing from customersI feel into there trap and will never happen again because of the reason that I will never step a foot in their place more will I ever recommend anyone to visit this place I visited the one located in lawrance many many times and they treat you there with respect and if there is a problem they look for solutions to fix it so that there customers are happy and don’t con you like Salem locations did to me Another way that I can prove I am correct is all the review about this restaurant and Iv read that I wasn’t the only one who have had to go through thisThey don’t agnolidge they review or customers concernsIf I would have read the review of this place befor I visited I would have never gone But then again when you google there name you can’t see the negive expirences people have had when visiting this restaurantThe police never came cause I’m a criminal the police came cause I told the lady to call the police if she wanted to cause I knew that she was being dishonestI also received a call from the manager /lady asking telling me that I’m a liar and that why did I report them to the Revdex.comI didn’t want to be harassed after that so I blocked there calls.
Regards,
*** ***

In response to the complaint letter we received on 1/29/2018 complaint ID [redacted] 1/12/2018 [redacted] , Mr. [redacted] and his party of 10. One bill was issued for the whole party of 10. One bill was issued for the whole party when they asked to check out. The party then requested to split the...

bill into two after the bill was presented to them. Our server did this right away as requested and split the bill for the party accordingly. Mr. [redacted] was responsible for one of the split bill in the amount of 68.29. However, he refused to pay. Our manager was there and tried to explain to Mr. [redacted] about the bills. He still refused to pay. Our manager was there and tried to explain to Mr. [redacted] about the bills. he still refused to make a payment after talking to our manager. Thus our manager had to call the police and ask for assistance. Police Officers came in shortly after we called and assisted with the situation we had with Mr. [redacted]. In the presence of the police officers, Mr. [redacted] was finally willing to make payment for his bill. Mr. [redacted] did not make payment for his whole bill only three people out of the 10 people in his party and the bill was split and calculated according as he requested. The remainder of the bill after the split was paid by another person in the party.