Eastern Connecticut State University

This response is made to complaint [redacted] The complaint was made regarding a student who requested the university refund the cost of a course they withdrew from after the partial withdrawal date The reason stated in the complaint was the student did not take the pre-requisite for the course and the university did not notify the student of the pre-requisite before registering for the General Physics with Lab courseThe position of the university is the course withdrawal date was after the last date for withdrawal and the General Physics with Lab course does not have a pre-requisite In conversations with the student the professor determined the student was having difficulty due to their knowledge of math / calculus and advised him to acquire those skills before taking General Physics with Lab The fiscal appeal requested by the student was denied due to the fact the withdrawal was after the refund period date James RH [redacted] Vice President for Finance and Administration Eastern Connecticut State University Phone ###-###-#### Fax ###-###-#### email [redacted]

This response is made to complaint [redacted]. The complaint was made regarding a student who requested the university refund the cost of a course they withdrew from after the partial withdrawal...

date.  The reason stated in the complaint was the student did not take the pre-requisite for the course and the university did not notify the student of the pre-requisite before registering for the General Physics with Lab course. The position of the university is the course withdrawal date was after the last date for withdrawal and the General Physics with Lab course does not have a pre-requisite.  In conversations with the student the professor determined the student was having difficulty due to their knowledge of math / calculus and advised him to acquire those skills before taking General Physics with Lab.  The fiscal appeal requested by the student was denied due to the fact the withdrawal was after the refund period date.    James R. H[redacted] Vice President for Finance and Administration Eastern Connecticut State University Phone ###-###-#### Fax ###-###-#### email [redacted]

This response is made to complaint [redacted]. The complaint was made regarding a student who requested the university refund the cost of a course they withdrew from after the partial withdrawal date.  The reason stated in the complaint was the student did not take the pre-requisite for the...

course and the university did not notify the student of the pre-requisite before registering for the General Physics with Lab course. The position of the university is the course withdrawal date was after the last date for withdrawal and the General Physics with Lab course does not have a pre-requisite.  In conversations with the student the professor determined the student was having difficulty due to their knowledge of math / calculus and advised him to acquire those skills before taking General Physics with Lab.  The fiscal appeal requested by the student was denied due to the fact the withdrawal was after the refund period date.    James R. H[redacted] Vice President for Finance and Administration Eastern Connecticut State University Phone ###-###-#### Fax ###-###-#### email [redacted]

Review: I am currently unable to get my transcript released due to a past balance. However, I am currently in a nursing program that will allow me to be in a finacial position to repay eastern upon graduation on Jan 2014. In order to graduate I need my college transcript to be sent to my current school to be eligible for graduation.

Desired Settlement: DesiredSettlementID: Other (requires explanation)

A copy of transcript to desired schools.

Business

Response:

Business Response /* (-10, 15, 2013/07/25) */

The student has a significant past due tuition and fee balance that accrued primarily in 2007 and 2008. She has not made a payment towards her account since August 2010. Our policy is that we will release copies of transcripts in such circumstances as when the debtor has made a good faith effort to pay their balance. A good faith effort would include setting up a fair monthly payment arrangement and making 6 payments in conformity with the arrangement. Another would be to pay 50% of the balance in a lump sum. We would be happy to make such an arrangement with Ms. [redacted].