Eastern Mortgage Co

I did not have a good experience with this company at allI was a first-time homebuyer, which they knewThis was a conventional loan with 20% downI was pre-approvedThe house was emptyThe seller was motivatedThere was NOTHING complicated about this loan I had a closing date set and was never told that it might be in jeopardyI just happened to call Eastern Mortgage on the Wednesday before the Monday closing to ensure that everything was in orderOnly then was I informed that my closing was not going to happenThere was no indication at ANY point in time that there might be a problem(Keep in mind that I was moving out of my other house and into the new one on the closing dateI had movers, trucks, etclined up for the weekend move.) I was then told that the lender had "one condition and it was no big deal." Well, that "one condition" turned into two weeks of multiple letters of explanation, including a request for out-of-state divorce papers from YEARS ago, additional documents, which they KNEW I needed right from the beginning, but FAILED to request, duplicate submission of several documentsEach time I was asked for a document, I turned it around in hours, so they were not waiting on meFinally, I had to ask the homeowner if I could rent the house until the closingIt was a NIGHTMARE After they missed the first closing date, I asked for a new closing date, to which they could definitely commit, and they missed that one, too! I would NEVER use them again nor recommend them to anyone elseHORRIBLE experience