Initial Business Response /* (1000, 5, 2016/04/12) */
Contact Name and Title: ROGER H*** GSM
Contact Phone: XXXXXXXXXX
Contact Email: ***@greenford.com
GREEN FORD HAS OPENED AND INVESTIGATION INTO THIS MATTERINTO OUR INVESTIGATION WE HAVE NO SIGNS OF SUBMITTING IT TO LENDERS.IF MR ***
COULD SHOW US THE INQUIRIES HE IS MENTIONING IN THIS COMPLAINT WE CAN MATCH.BUT IN OUR RECORDS IT SHOWS THAT WE ARE NOT EVEN CLOSE TO INQUIRIES.BECAUSE OF THE PRIVACY ACT WE CANNOT DISCLOSE ANYMORE IN DETAIL OVER THE COMPUTER.IN CERTAIN SITUATIONS IF THE CUSTOMER DOES'NT LIKE THE RATE WE PROVIDE WE MIGHT SEEK ADDINTIONAL BANKS TO SECURE A LOWER RATE FOR CUSTOMER SATISFACTION.BUT AS FAR INQUIRY LIMITATIONS THERE IS NONE TO SECURE FINANCING.GREEN FORD WILL NOT BE TAKING ANY INQUIRIES OFF AT THIS TIME AS NO WRONG STEPS WERE DONE
Initial Consumer Rebuttal /* (3000, 7, 2016/04/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have credit monitoring so I get alerts when my credit is ranI advised Green Ford (Chuck M***) not to run my credit in more than two placesI have alerts that my credit was run by Green Ford as Follows: *** *** *** *** ** *** The *** *** *** *** *** *** *** *** *** ** *** (reported by Experian), *** *** *** ** *** (reported by Equifax), and *** *** *** *** with no address reported (reported by Trans-Union)As you can see there are inquires made to my credit report when I only authorized Chuck M*** did not approach me and ask to run my credit in more placesI stated no more than two and he had it run in more than two without my consentPlease remove the inquiries over my approved two
Final Business Response /* (4000, 12, 2016/04/19) */
I SEE WHERE WE PULLED YOUR CREDIT UNDER GREENFORD CREDITWE SUBMITTED TO 1.*** *** CREDIT UNION LOAN SOURCE UNDER EQUIFAXANYTIME A BANK PULLS CREDIT THEY MIGHT PULL EXPERIAN OR TRANSUNION FOR A COMBINATION OF SCOREWE DONT PULL EXPERIAN OR TRANSUNION,AND AFTER OUR INVESTIGATION THERE IS NO DECEPTION OR WRONGDOING ON OUR PART.WE ARE NOT REMOVING ANY INQUIRIES FOR TRANSUNION OR EXPERIAN,.PLEASE CONTACT THOSE BANK(S) FOR PULLING THOSE CREDIT BUREAUS IF YOU WOULD LIKE THOSE INQUIRIES OFF
Final Consumer Response /* (4200, 14, 2016/04/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There is wrong doing on your partRegardless if *** ran the other two bureaus you admit to violating my consentMy consent was that Green Ford could run no more than two inquiriesI advised and only gave my consent for two inquiriesGreen Ford violated my consent and ran my credit more than my consented two inquiriesNow that we are on the same page please remove the inquiries over the two I consented too
Initial Business Response /* (1000, 6, 2015/11/17) */
Since the complaint was put in we have taken Mr. [redacted] out of the pre-owned certified vehicle into a new 2015 F-150.
Initial Business Response /* (1000, 5, 2016/04/12) */
Contact Name and Title: ROGER H*** GSM
Contact Phone: XXXXXXXXXX
Contact Email: ***@greenford.com
GREEN FORD HAS OPENED AND INVESTIGATION INTO THIS MATTERINTO OUR INVESTIGATION WE HAVE NO SIGNS OF SUBMITTING IT TO LENDERS.IF MR ***
COULD SHOW US THE INQUIRIES HE IS MENTIONING IN THIS COMPLAINT WE CAN MATCH.BUT IN OUR RECORDS IT SHOWS THAT WE ARE NOT EVEN CLOSE TO INQUIRIES.BECAUSE OF THE PRIVACY ACT WE CANNOT DISCLOSE ANYMORE IN DETAIL OVER THE COMPUTER.IN CERTAIN SITUATIONS IF THE CUSTOMER DOES'NT LIKE THE RATE WE PROVIDE WE MIGHT SEEK ADDINTIONAL BANKS TO SECURE A LOWER RATE FOR CUSTOMER SATISFACTION.BUT AS FAR INQUIRY LIMITATIONS THERE IS NONE TO SECURE FINANCING.GREEN FORD WILL NOT BE TAKING ANY INQUIRIES OFF AT THIS TIME AS NO WRONG STEPS WERE DONE
Initial Consumer Rebuttal /* (3000, 7, 2016/04/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have credit monitoring so I get alerts when my credit is ranI advised Green Ford (Chuck M***) not to run my credit in more than two placesI have alerts that my credit was run by Green Ford as Follows: *** *** *** *** ** *** The *** *** *** *** *** *** *** *** *** ** *** (reported by Experian), *** *** *** ** *** (reported by Equifax), and *** *** *** *** with no address reported (reported by Trans-Union)As you can see there are inquires made to my credit report when I only authorized Chuck M*** did not approach me and ask to run my credit in more placesI stated no more than two and he had it run in more than two without my consentPlease remove the inquiries over my approved two
Final Business Response /* (4000, 12, 2016/04/19) */
I SEE WHERE WE PULLED YOUR CREDIT UNDER GREENFORD CREDITWE SUBMITTED TO 1.*** *** CREDIT UNION LOAN SOURCE UNDER EQUIFAXANYTIME A BANK PULLS CREDIT THEY MIGHT PULL EXPERIAN OR TRANSUNION FOR A COMBINATION OF SCOREWE DONT PULL EXPERIAN OR TRANSUNION,AND AFTER OUR INVESTIGATION THERE IS NO DECEPTION OR WRONGDOING ON OUR PART.WE ARE NOT REMOVING ANY INQUIRIES FOR TRANSUNION OR EXPERIAN,.PLEASE CONTACT THOSE BANK(S) FOR PULLING THOSE CREDIT BUREAUS IF YOU WOULD LIKE THOSE INQUIRIES OFF
Final Consumer Response /* (4200, 14, 2016/04/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There is wrong doing on your partRegardless if *** ran the other two bureaus you admit to violating my consentMy consent was that Green Ford could run no more than two inquiriesI advised and only gave my consent for two inquiriesGreen Ford violated my consent and ran my credit more than my consented two inquiriesNow that we are on the same page please remove the inquiries over the two I consented too
Initial Business Response /* (1000, 6, 2015/11/17) */
Since the complaint was put in we have taken Mr. [redacted] out of the pre-owned certified vehicle into a new 2015 F-150.