Eastlake Cleaners

Initial Business Response /* (1000, 5, 2015/10/19) */
DrMr***,
This letter is in response to a notice I received from the Revdex.com of Akron concerning an overcharge on your credit card at The Game Grill + BarFirst off, I do apologize that this was not handled in a
timely mannerWe strive to follow through on any errors which may occurWith the limited information I received, I looked through our credit card processing reports for the time period of July 3rd - July 5th and I am having trouble locating a credit card which was processed twice for $If it is possible for you to provide the last digits of your card number, the exact amount that appeared on your statement and the dates, I can search for the transactions more thoroughly
Once I have this information and can locate the transaction, I can easily issue a credit to your card
Thank you for your patience in this matter and I again apologize for the delay in correcting this charge
Sincerely,
Leslie W