I have read the resolution sent by Eastside Dermatology and I am disappointed in themAttached in this email are three documentsThe first document is the billing statement I received after paying all my medical bills except for the "free consultation." The second document is the statement I received after speaking to the office and telling them I should not have to pay the dollarsAs you can see they changed the areas in what I owe still totaling dollarsYou will also note that the in question is still for the original "free consultation" on July 10thThe third document shows the statement I received after contacting the Revdex.comAs you can see, they changed the to the date of July 31st instead of the original July 10thYou will also see where it says "patient paid" in document it says However in document 2, under the same procedure code, it says patient paid The difference is
The consunier is not [redacted] it is [redacted] our patientAn invalid Medicare card wasgiven to bill for date of service 8/11/We have made multiple attempts to contact thepatient to get this niatter resolvedMultiple statements were mailed as well as phone callswere madeFinally when a valid insurance card was not provided we had no choice but toturn this over to our collection companyWe have had many correspondences with thebilling department over this matter; we did try many times to reach the patientI am not **rehow the patient did not receive the multiple statements but did receive the collectioin letter.The patients husband [redacted] finally came into the Hilliard office and provide thecorrect insurance card on 3/15/We have since filled with Medicare and are awaitingpayment for the service providedAll of this could have been avoided if [redacted] or [redacted] had provided the correct insurance card or provided it before 3/15/The patient hasbeen taken out of collections and will be billed if any remaining amount is owed afterInsurance pays.I assure you we are neither incompetent nor running a scamThe patient is our priority it isunfortunate we couldn't have solved this earlier.Please let me know if you have any further questionsThank you.Cheyenne J [redacted]
I have read the resolution sent by Eastside Dermatology and I am disappointed in themAttached in this email are three documentsThe first document is the billing statement I received after paying all my medical bills except for the "free consultation." The second document is the statement I received after speaking to the office and telling them I should not have to pay the dollarsAs you can see they changed the areas in what I owe still totaling dollarsYou will also note that the in question is still for the original "free consultation" on July 10thThe third document shows the statement I received after contacting the Revdex.comAs you can see, they changed the to the date of July 31st instead of the original July 10thYou will also see where it says "patient paid" in document it says However in document 2, under the same procedure code, it says patient paid The difference is
The consunier is not [redacted] it is [redacted] our patientAn invalid Medicare card wasgiven to bill for date of service 8/11/We have made multiple attempts to contact thepatient to get this niatter resolvedMultiple statements were mailed as well as phone callswere madeFinally when a valid insurance card was not provided we had no choice but toturn this over to our collection companyWe have had many correspondences with thebilling department over this matter; we did try many times to reach the patientI am not **rehow the patient did not receive the multiple statements but did receive the collectioin letter.The patients husband [redacted] finally came into the Hilliard office and provide thecorrect insurance card on 3/15/We have since filled with Medicare and are awaitingpayment for the service providedAll of this could have been avoided if [redacted] or [redacted] had provided the correct insurance card or provided it before 3/15/The patient hasbeen taken out of collections and will be billed if any remaining amount is owed afterInsurance pays.I assure you we are neither incompetent nor running a scamThe patient is our priority it isunfortunate we couldn't have solved this earlier.Please let me know if you have any further questionsThank you.Cheyenne J [redacted]