Eastside Services

In May of we cleaned Mr [redacted] battery terminals at no chargeAt that time the battery was still in good conditionIn Feb of he stated that he left his lights on and he could not start the vehicle [redacted] l [redacted] battery was out of warranty as of NovWe called Lexus and got Lexus to agree to replace the battery but Mr [redacted] had contacted Lexus corporation already and they told him to buy a battery and have Coliseum Lexus inspect and make sure that Mr [redacted] had purchased the right battery for the vehicle and that they would reimburse himColiseum Lexus gave him the documentation he needed for Lexus Corporation to reimburse him and that was our last contact with Mr [redacted] *** Sincerely [redacted] [redacted] General ManagerColiseum Lexus of Oakland [redacted]

I spoke with [redacted] on 9-14-I explained that her credit was run in error and that Coliseum Lexus would have the inquiry removedI als contacted our Credit Reporting vendor and they are in the process of deleting the inquiry.Sincerely [redacted] ***General Manager

The client was contacted on July 12th by the Service Director [redacted] Ultimately we agreed to repair her dash boardThe technician had indicated that the damage was there prior to him starting the workShe is coming in on July 31st to have the work doneIf you have any other questions feel free to contact me at [redacted] Sincerely [redacted] General Manager

Client has been contacted an an appointment has been scheduled for his installation he will be contacting the Revdex.com to close his complaint as well Thank you [redacted] ***