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Easy Finish Auto

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Easy Finish Auto Reviews (4)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] I am not satisfied because he never told me anuthing about radiation work , he charged me 600$ for quarter panels he did not cut or change I have the brand new quarter panels I went and picked up from his shopI was charged 489$ for a new headlight which I did not receive , he fixed the old headlight and placed it back in my car , the glue from the broken pieces can be seen I asked him for a receipt on the headlight and he never showed me itMy tire is stripped and I cannot get a wheel alignment because no one can take it outBoth of my lower control arms are damaged and crackedIn the beginning of June the first thing he did was change the ball joints on my car , I asked where my vehicle was and he said it was gone to get a wheel alignment but it was in the side lot of the shopA wheel alignment was never doneNo parts were ever taken off my car except my front and back bumpers and my left and right fenders , my two quarter panels and door skins are the old parts that were NEVER changedWhen I came back to get my car repainted , the shop was closedI NEVER stated it was a cash repairMy safe auto adjuster had to speak with him, receive his shops information etc to authorize the repairs and checkI did not receive my car back until september 8,Before I left his shop, he knew my vehicle was not up to partHe had ample amount of time to fix everythingHe took my payment and did not fix my car like hevsaid he would, he only did enough to get me out of his hair

It was not in may I picked up her car 6-9-the next day she and her friend came to fill out the paper work to authorize repairsshe told me it was a cash job and they had $4,dollars to get the car fix total once the car was at the shop I did a break down on parts and the total was
more I called *** and told her so her and her friend came over and looked at the part list we came to an agreement that she will buy the parts and I will do the labor for $1,dollars so to days later I received a fax form safe auto insurance company on 6-13-and it was and estimate to pay for ***'s car the estimate came to be a grand total of $10,so I called the insurance company and they said a payment was sent with easy finish auto and *** *** name on the payment I never saw the payment a week later *** came with some of the parts and told my workers and I that the rest were on order so we started to remove the old parts off the car and found more damages to the car the headlight on the driver side was bad the bumper brackets were broken on the rear bumper the radiator support was bad so I told *** about the part and her and her friend came over and was fighting about the money for the rest of the parts for that she had done spent so I charged *** $600 more to cut the quarter panel off the car and replace them and $for a headlight so as we started to put the car parts on the car *** friend came over and said he wanted to take the car to another shop and I told them to come get the car so a day went by and ***'s mom called and said that she will come to see me so she came over and we spoke about the car and I agreed to fix the car so her mom said to fix the car just like it was and she will pay for the rest of the parts and labor so the next week *** call and asked was it ready and I said no so another week past and it still was not ready so the third week it was ready but we still had a lot of thihgs to fix so *** called me and said that she wanted the car matte blue so it was painted matte blue so I painted the car and two days later she came to pick it up and we had a few things to fix and they left with the car A week later ***,s friend came back and said that the headlight was broken so I look at hce headlight and it look like she hit something so he pointed out the paint had some lines in it so I told that he could bring it back in a week th let the paint dry all the way and I will take care of it and they never came back but she posted on the wed that I messed up her car and I took her money form her but I told her that I would fix her car and she did nao give me $dollars she gave me $

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
 
  I am not satisfied because he never told me anuthing about radiation work , he charged me 600$ for quarter panels he did not cut or change . I have the brand new quarter panels I went and picked up from his shop. I was charged 489$ for a new headlight which I did not receive , he fixed the old headlight and placed it back in my car , the glue from the broken pieces can be seen . I asked him for a receipt on the headlight and he never showed me it. My tire is stripped and I cannot get a wheel alignment because no one can take it out. Both of my lower control arms are damaged and cracked. In the beginning of June the first thing he did was change the ball joints on my car , I asked where my vehicle was and he said it was gone to get a wheel alignment but it was in the side lot of the shop. A wheel alignment was never done. No parts were ever taken off my car except my front and back bumpers and my left and right fenders , my two quarter panels and door skins are the old parts that were NEVER changed. When I came back to get my car repainted , the shop was closed. I NEVER stated it was a cash repair. My safe auto adjuster had to speak with him, receive his shops information etc to authorize the repairs and check. I did not receive my car back until september 8,2014. Before I left his shop, he knew my vehicle was not up to part. He had ample amount of time to fix everything. He took my payment and did not fix my car like hevsaid he would, he only did enough to get me out of his hair.

Review: In May 2014 I bought my car to Easy Finish Auto to be repaired. The owner [redacted] told me after he saw my vehicle that he would charge me $1,000.00 to fix my whole vehicle (labor price). I purchased all of my own parts that he told me I would need which included ball joints, left and right fenders, left and right door skins, left and right quarter panels, left and right rear view mirrors, and front and back bumper. My car was at easy finish auto for a total of 4 months when he gave me a time stamp of 3-4 weeks. After that 3-4 week period my deductible was up for my rental car and I had no vehicle at all. Every week I would call and check on the progress of my vehicle and he would lie and say it was being worked on and it was never touched. He told me it was getting a wheel alignment but it NEVER received one. At the end of August which was the third month my car had been at easy finish auto, [redacted] told me that I would be charged another $600.00 to cut my quarter panels off so that he could put my new quarter panels on. I finally received my vehicle back the first week of September of 2014. I paid [redacted] a total of $1700.00 plus a total of 6,000 in parts that He did not use.When I picked up my car I did not know that those parts were not on my vehicle until 1 week later my paint started to peel and I could see my old paint job. He began to keep those 4 parts until me and my boyfriend confronted him about the parts and asked him where they were.When Asked why did he take my $600.00 extra dollars for the quarter panels knowing he did not change them he did not respond. He also charged me $458.00 for a new headlight that was never installed instead he lied and glued my old headlight back together. [redacted] stripped my lug nuts so bad to where I need a new rim and I can not even get a wheel alignment because no one can get the lug nuts off. My paint job is poorly done.Desired Settlement: I would like a partial or whole refund because for 3 months I was without a car. My body work was poorly done and I have to get some one else to go over the work he did and did not do which is a total of $2,800.00. I paid for work he did NOT do and was being constantly lied to about when my car would be finished.

Business

Response:

It was not in may I picked up her car 6-9-14 the next day she and her friend came to fill out the paper work to authorize repairs. she told me it was a cash job and they had $4,000 dollars to get the car fix total once the car was at the shop I did a break down on parts and the total was more I called [redacted] and told her so her and her friend came over and looked at the part list . we came to an agreement that she will buy the parts and I will do the labor for $1,000 dollars so to days later I received a fax form safe auto insurance company on 6-13-14 and it was and estimate to pay for [redacted]'s car the estimate came to be a grand total of $10,475.48 so I called the insurance company and they said a payment was sent with easy finish auto and [redacted] name on the payment I never saw the payment . a week later [redacted] came with some of the parts and told my workers and I that the rest were on order so we started to remove the old parts off the car and found more damages to the car the headlight on the driver side was bad the bumper brackets were broken on the rear bumper the radiator support was bad so I told [redacted] about the part and her and her friend came over and was fighting about the money for the rest of the parts for that she had done spent so I charged [redacted] $600 more to cut the quarter panel off the car and replace them and $489 for a headlight so as we started to put the car parts on the car [redacted] friend came over and said he wanted to take the car to another shop and I told them to come get the car so a day went by and [redacted]'s mom called and said that she will come to see me so she came over and we spoke about the car and I agreed to fix the car so her mom said to fix the car just like it was and she will pay for the rest of the parts and labor so the next week [redacted] call and asked was it ready and I said no so another week past and it still was not ready so the third week it was ready but we still had a lot of thihgs to fix so [redacted] called me and said that she wanted the car matte blue so it was painted matte blue so I painted the car and two days later she came to pick it up and we had a few things to fix and they left with the car . A week later [redacted],s friend came back and said that the headlight was broken so I look at hce headlight and it look like she hit something so he pointed out the paint had some lines in it so I told that he could bring it back in a week th let the paint dry all the way and I will take care of it and they never came back but she posted on the wed that I messed up her car and I took her money form her but I told her that I would fix her car and she did nao give me $2800 dollars she gave me $2000 .

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.]

Regards,

I am not satisfied because he never told me anuthing about radiation work , he charged me 600$ for quarter panels he did not cut or change . I have the brand new quarter panels I went and picked up from his shop. I was charged 489$ for a new headlight which I did not receive , he fixed the old headlight and placed it back in my car , the glue from the broken pieces can be seen . I asked him for a receipt on the headlight and he never showed me it. My tire is stripped and I cannot get a wheel alignment because no one can take it out. Both of my lower control arms are damaged and cracked. In the beginning of June the first thing he did was change the ball joints on my car , I asked where my vehicle was and he said it was gone to get a wheel alignment but it was in the side lot of the shop. A wheel alignment was never done. No parts were ever taken off my car except my front and back bumpers and my left and right fenders , my two quarter panels and door skins are the old parts that were NEVER changed. When I came back to get my car repainted , the shop was closed. I NEVER stated it was a cash repair. My safe auto adjuster had to speak with him, receive his shops information etc to authorize the repairs and check. I did not receive my car back until september 8,2014. Before I left his shop, he knew my vehicle was not up to part. He had ample amount of time to fix everything. He took my payment and did not fix my car like hevsaid he would, he only did enough to get me out of his hair.

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Description: Auto Body Repair & Painting, Auto Dealers - Used Cars

Address: 331 N Galvez St, New Orleans, Louisiana, United States, 70119

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