Easy to Grow Bulbs

We ordered freesia bulbs this winter from Easy to Grow and from two other vendors. Forced them all in the greenhouse. The bulbs from Easy to Grow were much larger and produced bigger plants much earlier than either of the other two providers.

Received two plumerias from them, both had no roots and were water logged, sent email and two phone calls of which all were ignored. Both plants are dead.. DON'T BUY FROM EASY TO GROW BULBS. I have some experience with Plumerias and this is the worst company to order anything from.

Ordered flowers to be planted, and they arrived in horrible condition. They were poorly packed, and looked dead on arrival. After much emailing back and forth with nothing being resolved, I tried phoning and never heard back. SHOP ANYWHERE ELSE BUT HERE.

Never heard from them and they don't call back..

My wife ordered some bulbs March 20 2020 and they charged credit card the next day and never received, heard from them, called over 5 times and never talked to anyone.. Wife is pissed..They can take the bulbs and plant them up their "YOU know what"..

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] I received an e-mail from the company stating that they have credited my visa credit card for the requested amount: however, the credit card that has been credited NO LONGER EXISTS My original charge was made in August and the credit card used was compromised in early and replaced with another credit card I answered the e-mail sent to me by Easy to Grow Bulbs with a different credit card to be credited the amount I have had no response or credit so far What should I do now??? [redacted] ***

I ordered 2 orders of Lucifer bulbs. Planted them almost 3 months ago and nothing. I called their customer service and was told to wait longer then send in a picture where they where planted and it would be under review. Really? A 15.00 sale and have to go through all that? Just won’t order from them again and give them a bad review for their lousy customer service.

I purchased several bulbs from this company . I ordered Paperwhites for Christmas gifts and some lilies for forcing . I placed the order over a week ago and have heard nothing back about when it would be shipped . I emailed the company last Thursday and several times after that including today . I called them yesterday and today you never reach a person you just get voice mail and I left two messages again I have not received a response . All of the bulbs I ordered are time sensitive and I have no idea when they will be shipped. The customer service or lack thereof is the worst I have ever dealt with. I have not received one response from the company .Feels like a scam.

The issue has been resolved directly with customer prior to us receiving the complaint in the mail. The customers' email was in our service que, assigned to a team member who ended up being out sick for one week, delaying her response to the customer. When that team member got back into the office,...

she called and apologized for the delay in response and rectified the situation by issuing a refund for the item that mis bloomed. The customer was happy to have things resolved and understood that our service que was backed up because we were down a team member for 1 week.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
I received an e-mail from the company stating that they have credited my visa credit card for the requested amount: however, the credit card that has been credited NO LONGER EXISTS.  My original charge was made in August 2013 and the credit card used was compromised in early 2014 and replaced with another credit card.  I answered the e-mail sent to me by Easy to Grow Bulbs  with a different credit card to be credited the amount.  I have had no response or credit so far.  What should I do now???  [redacted]

Review: Bulbs that were guaranteed to grow did not come up after planting and when I contacted the company, I was told that they would be replaced this fall. I have not received the replacement bulbs and the company has stopped any contact with me after promising to send the replacement bulbs.Desired Settlement: Since it is too late to plant the bulbs this fall, I would like a refund on the bulbs that did not grow this past Spring.

Business

Response:

ATTN: Revdex.comDATE: 12/08/2014FAX: 858-496-2141RE: [redacted]Explanation:Easy To Grow BulbsWillow Creek Gardens2521·A OCEANSIDE BlVD.OCEANSIDE, CA 92054PHONE: (760) 754-0435Fax: (760)754-0193The customer placed the order In August of 2013. Sometime after that she apparently called and complaint that part of what she ordered from us, the [redacted] and the[redacted], did not grow. We no longer have a record of when she called and If It wasIn the time for refund or replacement. Generally we guarantee that the bulbs are firmand In great shape to be planted, beyond that we cannot guarantee that they will growbecause we cannot control what the customer does after planting.However even though it Is not our policy {see attached) we try to make thhappy and most of the time we will resend the bulbs. She was. set up forfall and that did not happen and we cannot figure out how that happened. We no longer have the bulbs now so we opted to refund the money to her. Thistoday and we sent her a copy of the credit receipt (attached to this fax)I am attaching all other pertinent infonnatlon for your review. Thank youSincerely,[redacted]Accounts Manager

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

[redacted]I received an e-mail from the company stating that they have credited my visa credit card for the requested amount: however, the credit card that has been credited NO LONGER EXISTS. My original charge was made in August 2013 and the credit card used was compromised in early 2014 and replaced with another credit card. I answered the e-mail sent to me by Easy to Grow Bulbs with a different credit card to be credited the amount. I have had no response or credit so far. What should I do now??? [redacted]