Eaton Electrical

Complainant states that two Eaton solar inverters he purchased from an Eaton distributor for installation at a customer site did not conform to the applicable Eaton warranty. He also states that he has made several attempts to reach out to Eaton regarding the inverters. The
administration of end user warranty claims for Eaton products is managed by the Eaton distributor who made the sale. Eaton, itself, is not set up to manage end user warranty claims directly for the subject products. In this particular instance, the distributor who made the sale to the complainant is no longer in business. Eaton is now working with the complainant directly in an effort to address his concerns Please let us know if you need any additional information