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Ebay Martin's Auto Parts

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Ebay Martin's Auto Parts Reviews (3)

On sept-27th martins auto parts aka carparts.com claimed to be owned by J.CWhitney company
Based on that claim, I bought a fuel pump assembly from them via ebay which I recd on oct-4-
It failed today on the highway just two months later
I contacted them for warranty and they want me to pay return shipping
Their listing warranty is quoted below;
"
FREE Returns:
If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refundWe believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shippingSo if for whatever reason you're not happy with your purchase, just call us at 877-234-and one of our representatives will issue a free return label - your domestic shipping costs are prepaidWith our return policy, there are no special catches or exceptionsAll we ask is that you send the items back to us in the original packaging, and make sure that t

Good Morning! Here is our response for Complaint ID: *** *** *** Please accept our sincerest apologies for any trouble or inconvenience we have caused youOur record shows that you have been issued a Refund of $on 10/9/with Refund Transaction
*** for your Order(ID#*** and you need not return the part to us anymore, you may keep or dispose itPlease check with your bank/credit card company and give them the transaction ID# as reference for the creditThey should be able to trace the refund using the reference number and the dateThus, rest assured that actions are being taken to avoid future incidents as suchKindly let us know if you have other questions by calling our Customer Service Team at *** Again, we apologize for the inconvenience

I have got to say I was very pleased with Martins auto partsI ordered a headlight assembly and taillight for my chevy silverado stepside pickupMy auto body man was amazedhe had no trouble installing them everything fit and the prices were half of what he had expected to paythank you Martin I am a life time customerand in Texas we had no sales tax or shipping feesBarbara ***

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Address: 761 Progess Parkway, LaSalle, Illinois, United States, 61301

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