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Ebrandz Inc

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Reviews Ebrandz Inc

Ebrandz Inc Reviews (3)

There were some problems with this account but we don’t agree with most of the allegationsWe believe in treating our clients right (just like we would like others to treat us)The root cause
was that client wanted us to rewrite to pages of blog content on her websiteThis was not included in the package selected by her and when informed this upset herAbout refund, we have already issued it within days i.e *** Sep pmThe order id is *** (***)I have attached the transaction receipt as well

Review: After taking my company's funds eBrandz failed to produce the bargained for website. They have also simply refused to work with [redacted] dispite the company offering financial incentives to complete the work. [redacted] entered into an agreement with eBrandz July [redacted] 2012, to build a professional ecommerce website. Subsequently [redacted] changed its name to [redacted], [redacted]. Pursuant to the terms and conditions of the contract and specifically under item 1 of the agreement on page 11, the contract sets the following expectation: “The site is expected to be finished in 8-9 weeks on receipt of advance”. The advance of funds called for in the agreement was made to your Company but the performance of your Company has been so poor that as of today, more than 61 weeks after the agreement was entered, no site has been completed for by Client despite the laborious effort my client has put into working with representatives of your Company. The 52 week tardiness of delivery of a website promised in at most 9 weeks of receipt of funds underlines the fact that the Company does not have the skill level to produce the product promised or intended to defraud [redacted]. In either case the company has and is continuing to incur losses due to this extreme delay. Despite heroic offers and incentives to complete the work offered to eBrandz it failed and refused to work to complete the website. Therefore, the company had demand that eBrandz do the following within the next 10 days: 1) Reimburse all the funds he has advanced to your Company and offer a fair and reasonable amount to compensate my client for its losses due to your behavior. 2) Pay a third party of [redacted]'s choice to take over the project and finishes it due to your continuous failure to do deliver what you promised to do. 3) Fully cooperate with the third party and provide all logistic and technical resources for them to successfully finish the site and then to allow them to maintain it thereafter. eBrandz has failed to address this demand made of it in September 2013. Please contact me at my contact information provided above if you have any questions.Desired Settlement: Replacement of services promised and refund of all money

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Review: I have nothing good to say about this company BUT that they are good at coning people and making them think eBrandz is legit when Ebrandz is really a SCAM. I'm so tired of companies like this; they just want your money!

eBrandz has not fulfilled their promises for my business ([redacted]), they have lied and ignored us. Most of their reps can NOT speak English, most reps are from [redacted]. I was hung up on because they could not understand my English and no one even apologized. I used eBrandz SEO service for about 2.5 weeks and noticed they were extremely slow, incompetent and liars. They told me before I paid for their services that they could rank us higher and help write our blog and then they tried to charge us extra for this service. Working with eBrandz was a waste of time and money. This company says they offer FULL refunds within 30 days, no questions asked, but I have yet to see my money??? I will contact my bank to get a refund from this SCAM Company, eBrandz sucks!Desired Settlement: I want a refund asap as promised!

Business

Response:

There were some problems with this account but we don’t agree with most of the allegations. We believe in treating our clients right (just like we would like others to treat us). The root cause was that client wanted us to rewrite 10 to 12 pages of blog content on her website. This was not included in the package selected by her and when informed this upset her. About refund, we have already issued it within 3 days i.e [redacted] Sep 4.54 pm. The order id is [redacted] ([redacted]). I have attached the transaction receipt as well.

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Description: INTERNET MARKETING SERVICES, WEB DESIGN

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