ebuybit.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I was never informed that I would be charged a shipping feeWhen I inquired about my order the web site stated it was shippedWhen the order was not recieved I inquired againI was was then sent a email stating order should be received the next dayNever stating there would be additional feeI shipped the item back due to the dress being too long adn no time to alter itI was charged ..I have yet to be told what the $representsAgain I authorized this company to charge my account one time, the purchase priceThe company has made unauthorized deductions..I'm not satisfied with their response In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

I bought a Football T-Shirt from this website item arrive days in British Columbia,Canada and shipping was free happy with thatAlso with with shipping package very personalizedOverall I liked the experience

This customer orders a white floral print pleated halter maxi dressWe offer free shipping deliver to customer within to business days based on customer locationMs Sharon Cash was pressing the item to before five business dayBecause she needed this dress for specify eventTo meet her need we send the item with one day express delivery that cost $and the item were delivered on the day she was asking for September *, We add an addition $for shipping not in separate transaction (because original transaction was complete at this point)Once she was notify that she was charge for shippingOn September *, she said she wants to return item because the dress was too longWe said its fine return back to us and we will refund youShe ship the item on September **, and once we received the itemWe refunded her on total of original transaction of We received the item from FedEx after business hou rs thus it did not go through inspection and box remain unopened and it was kept on the shelf securelyRecently, we received an order from a different customer on the same dress and same sizeSo we open this box for the first time after she returns the boxWe found dress inside the box sealed reclosable apparel bagOnce open that we found that item has very strong smell of perfume and stain allover in the back and under part of dressShe returns the dress damaged and we can’t sell this item any moreSo offer her dress and charge wholesale merchandise price of that itemShe asks for picture of the item and we provide her with picturesShe replayed “I would never have sent anything back looking like thatI had no perfume on when I tried the dress on.That looks as though it was stepped on.I don't know what happened to the dress once I sent it backI do know I did not send it back like that.” And if anyone lease or Revdex.com wants pictures and evidence of item its packing box we will provide.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I was never informed that I would be charged a shipping fee. When I inquired about my order the web site stated it was shipped. When the order was not recieved I inquired again. I was was then sent a  email stating order should be received the next day. Never stating there would be additional fee. I shipped the item back due to the dress being too long adn no time to alter it. I was charged 35.00 ..I have yet to be told what the $35.00 represents. Again I authorized this company to charge my account one time, the purchase price. The company has made 2 unauthorized deductions..I'm not satisfied with their response.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 My complaint has not been resolved. I gave authorization for this company to debit my account once. They in turn made two unauthorized debits from my account..After I was told it was free shipping they charged me Shipping when I complained about not recieving my item. Then they charged me again 2 months later stating the item was returned to them damaged. both of these transactions were unauthorized. The Company stored my account information and used it at will. Unauthorized. not once in their policy does it state that this will be done. i'm nopt satisfied with their response.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,[redacted]

This customer orders a white floral print pleated halter maxi dress. We offer free shipping deliver to customer within 6 to 9 business days based on customer location. Ms Sharon Cash was pressing...

the item to before five business day. Because she needed this dress for specify event. To meet her need we send the item with one day express delivery that cost $25 and the item were delivered on the day she was asking for September *, 2014. We add an addition $10 for shipping not 25 in separate transaction (because original transaction was complete at this point). Once she was notify that she was charge 10 for shipping. On September *, 2014 she said she wants to return item because the dress was too long. We said its fine return back to us and we will refund you. She ship the item on September **, 2014 and once we received the item. We refunded her on 9/**/14 total of original transaction of 79.04. We received the item from FedEx after business hou rs thus it did not go through inspection and box remain unopened and it was kept on the shelf securely. Recently, we received an order from a different customer on the same dress and same size. So we open this box for the first time after she returns the box. We found dress inside the box sealed reclosable apparel bag. Once open that we found that item has very strong smell of perfume and stain allover in the back and under part of dress. She returns the dress damaged and we can’t sell this item any more. So offer her dress and charge wholesale merchandise price of that item. She asks for picture of the item and we provide her with pictures. She replayed “I would never have sent anything back looking like that. I had no perfume on when I tried the dress on.That looks as though it was stepped on.I don't know what happened to the dress once I sent it back. I do know I did not send it back like that.” And if anyone lease or Revdex.com wants pictures and evidence of item its packing box we will provide.Thank you

Again as I have stated in the last respond very clearly. We offer three types of shopping: free shipping deliver within 6 to 7 business days, expedited shipping deliver 2 to 3 days and express shipping delvers over night. Sharon cash pressing us the item to be deliver over night because need for special occasion. To meet here need we shipped the product over night thus we had charge 10 for the shipping cause of the first transactions. For the second transactions: Right after she returns the item we give her full refund right after we received the package. The item did not go through inspection because it was deliver to us past business hours. Recently, item has gone through inspection the item found be damage if any wants see picture we are willing provide evidence. This item can’t be sold again that how bad item was damaged and used. Thus we had charge for the item. We did notify you regarding these transactions. And please do read our privacy policy and return policy. Thank you

I bought a Football T-Shirt from this website item arrive 7 days in British Columbia,Canada and shipping was free happy with that. Also with with shipping package very personalized. Overall I liked the experience.

Review: This company made 2 unauthorized debits from my card. I made a purchase. .I authorized that purchase . I contacted the company due to not recieving the item they claimed shipped. They sent the item next day delivery snd charged my account for the shipment.The shipping charge was not authorized. .They just debited my card. I Returned the item and received a refund. On 11/**/2014 The company again made sn unauthorized transaction of $35.00 stating the item eas returned damaged.Desired Settlement: I want the $10.00 shipping fee returned and the $35.00 they charged me for the item they say was returned damaged.

Business

Response:

This customer orders a white floral print pleated halter maxi dress. We offer free shipping deliver to customer within 6 to 9 business days based on customer location. Ms Sharon Cash was pressing the item to before five business day. Because she needed this dress for specify event. To meet her need we send the item with one day express delivery that cost $25 and the item were delivered on the day she was asking for September *, 2014. We add an addition $10 for shipping not 25 in separate transaction (because original transaction was complete at this point). Once she was notify that she was charge 10 for shipping. On September *, 2014 she said she wants to return item because the dress was too long. We said its fine return back to us and we will refund you. She ship the item on September **, 2014 and once we received the item. We refunded her on 9/**/14 total of original transaction of 79.04. We received the item from FedEx after business hou rs thus it did not go through inspection and box remain unopened and it was kept on the shelf securely. Recently, we received an order from a different customer on the same dress and same size. So we open this box for the first time after she returns the box. We found dress inside the box sealed reclosable apparel bag. Once open that we found that item has very strong smell of perfume and stain allover in the back and under part of dress. She returns the dress damaged and we can’t sell this item any more. So offer her dress and charge wholesale merchandise price of that item. She asks for picture of the item and we provide her with pictures. She replayed “I would never have sent anything back looking like that. I had no perfume on when I tried the dress on.That looks as though it was stepped on.I don't know what happened to the dress once I sent it back. I do know I did not send it back like that.” And if anyone lease or Revdex.com wants pictures and evidence of item its packing box we will provide. Thank you

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

My complaint has not been resolved. I gave authorization for this company to debit my account once. They in turn made two unauthorized debits from my account..After I was told it was free shipping they charged me Shipping when I complained about not recieving my item. Then they charged me again 2 months later stating the item was returned to them damaged. both of these transactions were unauthorized. The Company stored my account information and used it at will. Unauthorized. not once in their policy does it state that this will be done. i'm nopt satisfied with their response.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Again as I have stated in the last respond very clearly. We offer three types of shopping: free shipping deliver within 6 to 7 business days, expedited shipping deliver 2 to 3 days and express shipping delvers over night. Sharon cash pressing us the item to be deliver over night because need for special occasion. To meet here need we shipped the product over night thus we had charge 10 for the shipping cause of the first transactions. For the second transactions: Right after she returns the item we give her full refund right after we received the package. The item did not go through inspection because it was deliver to us past business hours. Recently, item has gone through inspection the item found be damage if any wants see picture we are willing provide evidence. This item can’t be sold again that how bad item was damaged and used. Thus we had charge for the item. We did notify you regarding these transactions. And please do read our privacy policy and return policy. Thank you

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

I was never informed that I would be charged a shipping fee. When I inquired about my order the web site stated it was shipped. When the order was not recieved I inquired again. I was was then sent a email stating order should be received the next day. Never stating there would be additional fee. I shipped the item back due to the dress being too long adn no time to alter it. I was charged 35.00 ..I have yet to be told what the $35.00 represents. Again I authorized this company to charge my account one time, the purchase price. The company has made 2 unauthorized deductions..I'm not satisfied with their response.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

I purchase one jeans pant and two t-shirt. Free shipping and my order was delivers in three days. Overall I am happy the customer service I received.

I recently order two jumpsuit from ebuybit for my birthday . Gone through many website and not satisfied what I found until I came across this site. I love their jumpsuit collection. My order came in three days in nice box. Very happy .