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eCapital

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eCapital Reviews (5)

I not recoment this company they not deserve stasr, in 3 years I sign to factoring company they make lot mistakes ,they just make benefits from the trucking companys,they dont care about the costumers

esta compania no la recomiendo para nada,, solo les importa ellos mas no los clientes, cometen herrores frecuentes y no responden, ami compania pequena en tres ocasiones la pusieron en riesgo de cerrar puertas ,llegan al punto de decir mentiras con el solo animo de justificar sus herrores es gente verdaderamente incompetente , no se pueden imaginar la situasion tan grave que crearon en mi comp,,cuando ya tienen todo el beneficio suyo lo unico que dicen es consiga otra compania,, solo les digo alos owners operator y duenos de pequenas y grandes comp,, tengan mucho cuidado esta compania contrata gente inexperta que no sabe y solo realizan herrores ,, y esos herrores se pagan con dinero y mas dinero que te quitan de tus cargas ,, no la recomiendo para nada hay un mngr su nombre es andrew el manipula todo solo a favor de el ,, es extremadamente falso afortunadamente sali de ellos pero con un deficit de 15000.es increible el dano que hacen,, los estoy reportando al Revdex.com, para que no se salgan con la suya,,es lo peor ,, ahora tienen unos pesimos reviews ,, ustedes los pueden comprobar...
no saben que arrepentido estoy de haber firmado con ellos.

+3

Giovanna P
As far as I'm concerned they don't even deserve the 1 star but I couldn't color only 1/2 a star!
E-Capital will take advantage of you even if your are not their client. I left them about 3 years ago because they nickle & dime us every time I turned around.
However we accepted a load from a broker TQL and they sent the payment for the load to E-Capital instead of my current broker even though I signed new contracts with TQL giving them my current factor broker and the information was in 2 places on my invoice. It was a month later that the error was discovered because E-Capital never bothered to tell anyone that we were not their client and the payment was sent to the wrong factor company. When the error was finally discovered E-Capital sat on the money for 2 months before sending it to my current factor broker. I was not only charged a ACH fee of $59 (which e-capital claims they never charged us) but also a late fee from my broker of another $66 for the payment being 3 months late. Neither TQL nor E-Capital will take any responsibility for this error. Aside from all of this - they are very rude and arrogant. Keep Clear of this Factoring Company!

+6

eCapital Factoring doesn't even deserve the one star I rated. Only did that so there's no question I didn't forget to give it a rate. During the nearly three years associated with eCapirtal, the account manager was replaced and the replacement wasn't any better. I would send them all paperwork necessary the day of delivery, but charged a penalty if the broker didn't pay within the standard payment time. The broker didn't pay because eCapital didn't send them the paperwork. I would receive excuses from eCapital, instead of apologies or "I'll make it right." It was annoying experience and in the end, an expensive mistake. 5% per invoice amount plus UN-necessary penalties! And trying to stop factoring through them was a nightmare. I believe eCapital was purposely holding on the Notice of Release as long as possible, in attempt to force the small business or owner-operators to continue to use them. You have been warned. Stay away from this company.

+3

Before it was eCapital it was Captial Partners, a non-bank with an eye on customer service; friendly, courteous, and professional. The company has gone from a relationship based lender to a transaction based lender with poor customer service, non-responsive, and slow moving. The very reason that we went with Capital Partners no longer exists as this company is more risk averse than a bank and is more in-line with the biggest banks. I used to try and refer other small business owners to Capital Partners...not anymore!

+3

I can not begin to express how frustrating my one year experience has been with this company. Errors are ignored, a process that was to be setup at the beginning of the contract has just now been setup after a YEAR! Phone calls are not returned, scheduled conference calls are ignored and not made, getting them to look at anything for correction is impossible. In one year, we've had 3 different service reps. It took over 6 months to get them to reverse recourse on an invoice they processed by mistake. Everytime I process something, they make a mistake and fail to process the full transaction. If they receive invoices that are not factored, they don't indicate in their system which invoices they received and just enter a lump sum amount for multiple invoices so you can't even balance it back to your books. I'm so frustrated at this point, I'm looking for another factoring company.

+2
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Description: Factoring Service, Financial Services

Address: 10100 W Charleston Blvd STE 220, Las Vegas, Nevada, United States, 89135-5001

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