Ecko Unlimited Reviews (1)
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Ecko Unlimited Rating
Description: CLOTHING-RETAIL
Address: Mall of America - N276, Bloomington, Minnesota, United States, 55425
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Review: A gift card was given to me about a year or so ago. I could not find any products at my local Ecko Unlimited store that appealed to me. The gift card was in the amount of $50. I went back to my local mall about 4 months or so ago to learn that the Ecko Unlimited stores in [redacted] had closed. The associates in the new store at one of my local mall still claims to have affiliation with Ecko, but I do not find any of their clothing appealing. Therefore I went online to look for items. When I contacted the online site manager to find out when new items would become available. I learned that my gift card was invalid due to a requirement on the back stating that it is only valid for in store purchases. I was informed that my gift card had expired. I find this to be ridiculous as I was never told that the gift card would expire, nor have I ever been informed that the local stores would be closing. I would like to be able to utilize this $50 if possible via the internet. I am unable to locate the main office address to file this complaint with, so I have selected a [redacted] location that popped up under "Ecko Unlimited Enterprises." I was informed by the online customer service staff to send in pictures of my gift card. When I replied to the email it was kicked back to me stating that it is unable to deliver to the email address. I was previously conversing with this email address, so I do not know what is going on.Desired Settlement: If I can be refunded that would be nice, if not then why not allow me to use it. I feel as if my friend was ripped off when purchasing this card for me.