Eco-Adventure International Reviews (1)
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Eco-Adventure International Rating
Description: Tours - Wholesale, Travel Agencies & Bureaus, Online Travel Agency, Hunting & Fishing Services & Supplies, Tourist Information, Sightseeing Tours, Tours - Operators & Promoters, All Other Miscellaneous Crop Farming (NAICS: 111998)
Address: W6038 Creamery Rd, Fort Atkinson, Wisconsin, United States, 53538-9354
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Review: Eco-Adventure International subbed out a four day tour in Dubai to a company called [redacted]. When they failed to perform as described in the contract, Eco-Adventure would not intervene nor refund monies paid.Desired Settlement: $1770.00 refund or proof of amount paid for three night hotel stay deducted from total of $3394.00. We are not disputing the hotel stay, only the tour
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Response:
We have been made aware that these clients were not satisfied with certain acpects of the tours provided and have been working with our local ground operator to see what can be done for them. This process takes time. We have been working on the situation scince we were made aware of it and will continue the process until we have a resolution. Client satisfaction is always top priority!