Eco Shield Home Design, Inc Reviews (4)
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Eco Shield Home Design, Inc Rating
Address: 400 W. Lake St Ste 112, Roselle, Illinois, United States, 60172-3571
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Well I was happy with them but after signing off and doing a closer inspection I see where I'm going to now hire someone to go around and caulk all windows so the rain snow don't get in between the siding and window wrap because they ALL have gaping holes behind the j channelI doubt very much they are going to come back and fix that costly mistake !!!
Initial Business Response /* (1000, 7, 2014/06/03) */
The original work that Eco Shield performed in Mr***'s home was completed on 03/12/to his complete satisfaction as per the completion certificate that he signed on that dateIn mid January we received a call from Mr***
saying that there was a leak in his roofWe immediately sent a representative to check his situation and took photos of the inside of the house as the weather did not allow us to work on his roofWe expressed to Mr*** that as soon as the weather would permit it we would returnWe received his call and answered that we would send someone as soon as the weather would permit us to detect the leak and work on itWe have notw completed the work have gone twice to his house and worked to resolve the problemAlthough we have made numerous phone calls to see if Mr *** is satisfied with our service, we have received no answerWe have left messages in his answering machine
Initial Business Response /* (1000, 6, 2015/08/18) */
This in in response to Mrs. [redacted]'s complaint. A contract was signed between [redacted] Inc - An [redacted] which has common ownership with Eco Shield, but is NOT the same company, and Mr. Henry [redacted] who...
from what we understand is Mrs. [redacted]'s uncle. Although Mrs. [redacted] claims to be the owner of the property located at [redacted] N [redacted] Ave, Chicago, IL, Mr. [redacted] is the [redacted] policy holder, and as such is entitled to sign [redacted] claim documents, including [redacted] Eco Shield was interested in doing the work paid for by [redacted] to have the roof replaced, but we were not able to reach an agreement with Mr. [redacted] or Mrs. [redacted], so no work was performed. Mr. [redacted] then informed [redacted] Inc that he would like to cancel his contract with them. Mr. [redacted] has since paid [redacted] the fee due to them due to their work on his claim with [redacted] has sent in the Cancellation/Release documentation to [redacted] and Mr. [redacted] and Mrs. [redacted] are free to chose any contractor they so choose. Eco Shield never signed any contract or agreement with Mrs. [redacted], as such she is not our customer and her complaint with Eco Shield should be considered invalid. Attached we are including the cancellation/release documentation signed by Mr. [redacted] that [redacted] provided us with.
Initial Business Response /* (1000, 6, 2015/08/18) */
This in in response to Mrs. [redacted]'s complaint. A contract was signed between [redacted] Inc - An [redacted] which has common ownership with Eco Shield, but is NOT the same company, and Mr. Henry...
[redacted] who from what we understand is Mrs. [redacted]'s uncle. Although Mrs. [redacted] claims to be the owner of the property located at [redacted] N [redacted] Ave, Chicago, IL, Mr. [redacted] is the [redacted] policy holder, and as such is entitled to sign [redacted] claim documents, including [redacted] Eco Shield was interested in doing the work paid for by [redacted] to have the roof replaced, but we were not able to reach an agreement with Mr. [redacted] or Mrs. [redacted], so no work was performed. Mr. [redacted] then informed [redacted] Inc that he would like to cancel his contract with them. Mr. [redacted] has since paid [redacted] the fee due to them due to their work on his claim with [redacted] has sent in the Cancellation/Release documentation to [redacted] and Mr. [redacted] and Mrs. [redacted] are free to chose any contractor they so choose. Eco Shield never signed any contract or agreement with Mrs. [redacted], as such she is not our customer and her complaint with Eco Shield should be considered invalid. Attached we are including the cancellation/release documentation signed by Mr. [redacted] that [redacted] provided us with.